Contacts
Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
Aged Care Quality and Safety Commission
Commonwealth Home Support Programme (CHSP) Community Transport Pricing Pilot and policy changes contact
Email us for more information about the CHSP Community Transport Pricing Pilot or about policy changes to the CHSP in 2025–27.
Commonwealth Home Support Programme (CHSP) funding extension contact
Email us if you have any enquiries about the Commonwealth Home Support Programme (CHSP) funding extension.
Commonwealth Home Support Programme contact
Contact us with general enquiries about the Commonwealth Home Support Programme.
Australian Government Department of Health, Disability and Ageing
Data Exchange helpdesk
Contact the Data Exchange helpdesk between 9:00am and 5:00pm (AEDT) Monday to Friday for help with this system. Aged care providers for the Commonwealth Home Support Programme must use the Data Exchange to record their services and generate reports.
Australian Government Department of Social Services
GrantConnect contact
GrantConnect is the Australian Government's grants information system. It is a central source of information about current and forecast Australian Government grant opportunities, and grants that have been awarded.
Australian Government Department of Finance
Home Support Operations Branch contact
Contact the Home Support Operations Branch for information about the Commonwealth Home Support Programme (CHSP).
Australian Government Department of Health, Disability and Ageing
National Aged Care Advocacy Program (NACAP) contact
Contact us if you have questions about NACAP.
Australian Government Department of Health, Disability and Ageing
Older Persons Advocacy Network (OPAN) contact
Older people and their families can contact OPAN’s Aged Care Advocacy Line for free, confidential, and independent advocacy support regarding government-funded aged care. OPAN also offers education sessions to help providers to understand and meet their obligations under the Statement of Rights.
Older Persons Advocacy Network
State Funding Arrangement Managers for the Commonwealth Home Support Programme
Aged care service providers can contact state Funding Arrangement Managers with questions about the Commonwealth Home Support Programme.
Australian Government
NSW and ACT
Victoria
Queensland
Western Australia
South Australia
Northern Territory
Supports for Providers of Aged Care: Expertise Directory (SPACED) contact
Email us if you have any enquiries about the Supports for Providers of Aged Care: Expertise Directory (SPACED).
Translating and Interpreting Service (TIS) National
TIS National is an interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
Australian Government Department of Home Affairs
Translating and Interpreting Service (TIS) National Client Liaison Team
If you have questions about registering for TIS National, your client code or urgent requirements, call the TIS National Client Liaison Team during business hours.
Australian Government Department of Home Affairs
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