Basic daily fee supplements for aged care

The Australian Government provides basic daily fee supplements for eligible providers to deliver better care and services to residents.

The deadline for submitting the final Basic Daily Fee Supplement quarterly report is 21 July 2022.

If you do not submit your report, payments will cease until your report is submitted. No back-payments for the period of non-reporting will be provided.

The reporting form is available from 1 July 2022 on the My Aged Care service provider portal in the Form Submission Portal. All reports must be submitted using this form.

From 1 October 2022, the Basic Daily Fee supplement will be rolled into the new AN-ACC funding, and the Food and Nutrition reporting will be completed through the Quarterly Financial Report in the 2022-23 financial year.

2021 Basic Daily Fee supplement

The new 2021 Basic Daily Fee (BDF) supplement supports aged care providers to deliver better care and services to residents, with a focus on food and nutrition. 

From 1 July 2021 eligible residential aged care providers who have entered into an agreement with the Department (known as an undertaking) have been receiving an additional $10 per day, per resident.

The 2021 BDF supplement is available to eligible:

  • residential and respite aged care services
  • flexible care services that are Multi-Purpose Services (MPS)
  • services providing residential care under the National Aboriginal and Torres Strait Islander Flexible Aged Care Program (NATSIFACP).

The new basic daily fee supplement is in addition to the previous basic daily fee supplement. There is no change to the previous basic daily fee supplement. Services Australia will continue to automatically pay the earlier supplement for eligible care recipients.

Reporting requirements

Approved providers who receive the 2021 BDF supplement must report quarterly on their food and nutrition expenditure, and the quality of daily living services provided to residents. 

The below explanatory notes will help you to complete your report.

2021 Basic daily fee supplement reporting requirements

These explanatory notes detail the reporting requirements for the 2021 Basic Daily Fee supplement. Please note these notes were updated in December 2021 based on feedback from the sector from first round reporting.

How to submit a report

If a report is submitted after the reporting deadline, the $10 BDF supplement will stop until the report is submitted.  Payments will re-start when the report is submitted. No back-payments for the period of non-reporting will be provided.

All reports must be submitted using the form on the My Aged Care service provider portal.

To access the form you will need to be an administrator.

If you are a residential aged care provider with more than one service or outlet, you must submit a report for each service or outlet that receives the 2021 BDF supplement.

Reporting periods and deadlines

Reporting period Reporting deadline

1 July – 30 September 2021

21 October 2021

1 October – 31 December 2021

21 January 2022

1 January – 31 March 2022

21 April 2022

1 April – 30 June 2022

21 July 2022

If you have queries about the report please e-mail NutritionInAgedCare [at] health.gov.au.

What to report on

The 2021 BDF supplement report has been designed to collect important information about daily living services (with a focus on food and nutrition) while minimising administration for service providers.

If you receive the 2021 BDF supplement you will be asked to respond to the following questions.

Expenditure and hours

We are interested in how you spend your money on food and on supporting the nutritional wellbeing of your residents. Questions 1 and 2 are mandatory.

  1. Expenditure on food and ingredients used to prepare meals and snacks on-site.
  2. Expenditure on pre-prepared and bought-in main meals.
  3. Expenditure on oral nutritional supplements.
  4. Expenditure on oral health living expenses.
  5. Hours for cooks and chefs.
  6. Hours for other food management and/or food service staff.
  7. Expenditure on allied health support (such as dieticians, speech pathologists and oral health practitioners) for residents to improve their nutritional wellbeing.

Quality and adequacy

We would like to know how you’re addressing the complex area of food, nutrition and the dining experience within your service for residents. These questions are mandatory, but you can provide as much or as little detail as you like, with a maximum of 3000 characters for each response.

  1. How do you ensure you are providing an appropriate standard of daily living services? You may wish to comment on:
    • Quality and quantity of food
    • Daily protein intake
    • Quality of life and nutritional well-being of residents
    • Support for residents with eating difficulties and enhancing food and liquid consumption
    • Engagement with residents on menu design or food preparation and service, and/or
    • Mealtime or nutritional assessments.
  2. Do you have any plans to review or improve your provision of daily living services?

Data analysis – 6 months of food and nutrition reporting 

By the end of 2021 providers received $350 million under the Basic Daily Fee supplement to improve Food and Nutrition services in Residential Aged Care.

Of the eligible providers, 99% entered into an agreement with us (called an undertaking) to receive this funding. This commitment means that each service must submit quarterly reports. The reports tell us how services are making improvements to boost daily living services to meet the care needs of residents. The reports focus, on food nutrition and food-related spending.

We analysed food and nutrition reports from over 2,600 residential services’ food. Based on the first 6 months of self-reported data, our results show that per resident per day:

  • Seventy five percent of residential services reported on-site only spending on food and ingredients. Their average spend was $12.25 in the first reporting period. Spending went up to $12.44 per resident per day in the second reporting period.
  • Over 98% of services spent more than the $6 figure reported in the 2017 study used by the Royal Commission.
  • For all services, the average daily spend on food was around $13.94 in the first reporting period (July to September 2021). Spending went up to $14.27 in the second reporting period (October to December 2021). Some of this data includes labour costs which couldn’t be separated.

  • Twenty two per cent of residential services reported their food expenditure as partly prepared on site, partly pre-prepared and bought-in (contract based). These services reported an average daily spend of $18.63 in the first reporting period, and $19.02 in the second reporting period. These numbers are higher because they include labour costs.
  • Two to three per cent of residential services reported their food spend as pre-prepared and bought-in (contract based) only. The average daily spend was $25.15 in the first reporting period, and $25.61 in the second reporting period. These numbers also include labour costs.

The reporting also highlighted that services employ many practices to improve the food, nutrition and the dining experience. These include:

  • immersive experiences in gardening, cooking, and pop-up markets
  • empowering consumer choice through technology
  • specific strategies to get support for senior Australians with dementia.

The full report includes key next steps on how to utilise the data to help inform policy options. These can further improve food and nutrition outcomes for senior Australians.

Food and Nutrition Report

The report provides an analysis of the data collected by the department from residential services through the Food and Nutrition report. It details key next steps on how the data will be utilised to help inform policy options to further improve food and nutrition outcomes for senior Australians.

How else is the Australian Government improving the food, nutrition and dining experience?

The Australian Government has commenced a multi-faceted response to improving the quality of life for senior Australians by driving better practices in residential aged care through a range of food and nutrition related initiatives.

  • New quality indicators for residential aged care which requires residential aged care services to report against critical care areas which food and nutrition can directly impact. These include unplanned weight loss, consecutive unplanned weight loss, falls and major injury and pressure injury through the National Aged Care Mandatory Quality Indicator Program (QI Program).
  • An urgent review of the Aged Care Quality Standards with a focus on key areas including food and nutrition. This review provides an opportunity to enhance the measurability and detail expected of residential aged care services including in the delivery of food and nutrition and the dining experience to better reflect the expectations of senior Australians.
  • Asking senior Australians in residential aged care if they like the food and publishing this on My Aged Care through the Star Ratings using the results from consumer experience interviews (CEIs). The experiences of senior Australians residing in aged care give vital insight into the quality of services they receive. The voice of senior Australians is being returned to the centre of aged care services by reinstating CEIs. CEIs will be undertaken by a third party workforce independent of regulatory processes and published through the Star Ratings for residential aged care on the My Aged Care website by December 2022, enabling consumers, and their families, to make more informed and confident decisions about aged care services.
  • Appointing a nutritionist to the newly established National Aged Care Advisory Council. Dr Sandra Iuliano, Senior Research Fellow and nutritionist from the University of Melbourne, has been appointed to the National Aged Care Advisory Council. The National Aged Care Advisory Council has been established to provide expert advice to Government on key matters relating to the aged care sector including to support implementation of the reforms, ensuring advice reflects the needs and expectations of senior Australians their families and carers and the diverse needs of these groups.

Eligibility

To receive the 2021 BDF supplement, approved providers need to:

  • formally undertake to deliver good quality and quantity goods and services
  • meet the living needs of residents, with a focus on food and nutrition, and
  • submit quarterly reports.

The undertaking must be signed by the approved provider’s authorised person, and only needs to be made once for any given provider. This person is expected to be a key personnel representative, as defined by the by the Aged Care Quality and Safety Commission Act 2018 section 8B (1) (a), 1(b), 2(a) and 2(b).

Download the undertaking form.

Email the completed, signed form to BDFundertaking [at] health.gov.au.

The supplement will be calculated from the date of submission of the undertaking and paid through the mechanism that applies to your program: residential aged care and Multi-Purpose Services have different payment mechanisms.

2012 basic daily fee supplement

The previous basic daily fee supplement (now called the 2012 basic daily fee supplement) helps residents who did not get any financial support to meet the 2012 fee increase. There is no change to the 2012 basic daily fee supplement, you do not need to apply for this supplement. Services Australia automatically pays this supplement for eligible care recipients.

View the 2012 basic daily fee supplement rate in the Schedule of Subsidies and Supplements.  

Resident eligibility

Your residents are eligible for the 2012 basic daily fee supplement if, on 1 July 2012, they did not have: 

  • an age pension
  • a service pension
  • a seniors supplement
  • a seniors health card.

You must have: 

  • received a subsidy for the resident under Chapter 3 of the Aged Care Act 1997 between 1 July 2012 and 30 June 2014 
  • received a subsidy for the resident under Chapter 3 of the Aged Care (Transitional Provisions) Act 1997 since 1 July 2014.

Full eligibility criteria is in Section 39 of the Aged Care (Transitional Provisions) Principles 2014. 

For these residents, you cannot charge more than 84% of the single basic age pension. The fee amount changes with the pension amount every March and September. 

The 2012 basic daily fee supplement is not available for respite care. 

Contact

Aged care subsidies and supplements contact

Email us if you have questions about aged care subsidies or supplements for approved providers.

subsidiesandsupplements [at] health.gov.au

View contact

Last updated: 
13 May 2022
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