This is our new Health website
We have moved content for this topic from the old site to here. Please have a look and update your bookmarks and links if you have any.
My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
- 15 May 2019Fact Sheet
This fact sheet provides information to home care providers about the policy decisions for the new home care pricing schedule. This includes the approach to the schedule, care management, administration costs, information about transition and next steps.
- 13 May 2019Guideline
Residential aged care providers use these guidelines to find out whether they're eligible for the higher accommodation supplement and to apply.
- 9 May 2019Procedure
This checklist can help home care providers change over to the new Home Care Package pricing arrangements. It includes a list of tasks and links to resources about Home Care Package pricing. The new arrangements started on 1 July 2019.
- 1 May 2019Guideline
This guide explains how to assign the ACFI role to staff members and act on ACFI review and reconsiderations notifications in the My Aged Care provider portal.
- 29 April 2019Report
This submission by the Aged Care Financing Authority (ACFA) describes the financial performance of aged care service providers. It also looks at the financing and funding challenges in the aged care sector.
- 16 April 2019Agreement
This Memorandum of Understanding (MoU) describes how the Department of Health and the Aged Care Quality and Safety Commission will work together.
- 9 April 2019Guideline
This guide explains how to enter and update service delivery information in the My Aged Care client record.
- 9 April 2019Fact Sheet
This fact sheet explains the circumstances under which a service provider might request a Support Plan Review.
- 1 April 2019Fact Sheet
This fact sheet explains the typical pathway that older Australians follow in My Aged Care. It aims to help everyone involved — contact centre staff, assessors, service providers and health-care providers — best support people get the aged care they need.
- 29 March 2019Report
This report presents the findings of the 2017 independent review of aged care regulatory processes. It includes 10 recommended actions to improve the regulation of quality in aged care.
- 29 March 2019Report
This report describes the operation of the Aged Care Act 1997 in 2017–18. It also includes information about aged care programs and policies.
- 25 March 2019Report
This report presents the findings of the 2017 independent review of the Living Longer Living Better reforms. It includes 38 recommended actions to further improve the aged care system.
- 25 March 2019Guideline
This guide explains how to manage referrals for service in the My Aged Care provider portal.
- 17 March 2019Report
This review showed that the program plays an effective and important role where Australia’s health and aged care systems meet. It has supported the early discharge of older people from hospital and can help delay their entry into residential care.
- 11 March 2019Report
We used this paper as part of our 2019 consultation to seek feedback from the residential aged care sector and broader community.
- 6 March 2019Fact Sheet
This fact sheet outlines how My Aged Care can refer some clients directly to service providers, before their assessment. It also explains how assessors should manage these requests.Part of a collection: My Aged Care – Assessor Portal Resources
- 5 March 2019Agreement
This is the Rural, Regional and Other Special Needs Building Fund Template Grant Agreement for the 2018–19 Aged Care Approvals Round (ACAR).
- 2 March 2019Report
This document lists the allocations made to successful applicants in the 2018–19 Aged Care Approvals Round (ACAR). They are listed by state and territory, region and Statistical Area Level 3 (SA3).
- 22 February 2019Fact Sheet
This fact sheet explains how Commonwealth Home Support Programme (CHSP) services vary from those provided as Home Care Packages.
- 22 February 2019Fact Sheet
This fact sheet helps Commonwealth Home Support Programme (CHSP) service providers understand the Assistance with Care and Housing (ACH) sub-program.
- German - Deutsch20 February 2019Fact Sheet
This fact sheet provides an overview of the National Aged Care Mandatory Quality Indicator Program and your role as a clinical and care team member.
- 19 February 2019Strategy or framework
This framework sets out the objectives, principles, activities and target groups of the National Aged Care Advocacy Program (NACAP). It outlines ways to make sure program services are consistent, accessible, flexible, innovative and high quality.
- Dinka18 February 2019Strategy or framework
This guide helps older people from culturally and linguistically diverse (CALD) backgrounds to express their needs when speaking with aged care providers. It can also help people working in aged care to better understand CALD needs.