State and territory quit contacts
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia.
For the public
Quitline
Contact Quitline for help to quit smoking and vaping. You can talk to a counsellor or request a callback. If you need language support, Quitline will connect you with an interpreter. The Quitline offers an online chat service in some states and territories and has resources for health professionals.
Quit Coach
The Quit Coach asks you questions about your motivation, confidence and past attempts to quit smoking. The website uses your answers to create a personalised quit plan for you. This service is available at anytime from their website. You can also register for text messages to help keep you on track.
eheadspace
eheadspace is a national online and phone support service for young people between 12 and 25. It covers a wide range of topics and issues affecting mental health. Contact them online or by phone from 9am to 1am AEST, every day.
healthdirect helpline
Call this number to speak to a registered nurse about your health concerns. It can help if you're not sure if you should see a doctor or manage your condition at home. The healthdirect helpline is open 24 hours a day, 7 days a week.
Kids Helpline
Kids Helpline provides a free, private and confidential phone and online counselling service for young people aged from 5 to 25. The service is available 24 hours a day from anywhere in Australia.
Lifeline
Contact Lifeline for support if you are experiencing a personal crisis or have suicidal thoughts. You can call them 24 hours a day, 7 days a week from anywhere in Australia for crisis support. You can also send a text message or contact their confidential online chat.
24-hour crisis line
Positive Choices
Positive Choices is an online portal for teachers, principals, school counsellors, First Nation education officers, youth workers, parents and young people. It aims to raise awareness about the harms associated with alcohol and other drug use by providing tools and school-based programs.
Alcohol and Drug Foundation (ADF)
The Alcohol and Drug Foundation provides facts, resources and programs to help prevent alcohol and other drug harm in Australian communities.
For health professionals
Quit Centre
The National Best Practice Support Service for Nicotine and Smoking Cessation (Quit Centre) provides health professionals with the latest information on smoking and vaping cessation. It includes training, resources and tools.
Tobacco in Australia: Facts and issues
A comprehensive online resource reviewing the major issues in smoking and health in Australia, compiled by the Cancer Council Victoria.
Alcohol and Other Drugs Knowledge Centre
Visit this website for information and current research on reducing the harmful use of alcohol and other drugs in First Nations communities.
ASSIST Plus
The ASSIST (alcohol, smoking and substance involvement screening test) is an easy-to-use tool that detects substance use and related problems.
National Centre for Education and Training on Addiction (NCETA)
NCETA aims to help organisations and workers to better respond to problems related to alcohol and other drugs (AOD). Find out about their research into intervention programs for workplaces and effective workforce development.
National Drug and Alcohol Research Centre (NDARC)
NDARC conducts research into alcohol and other drug (AOD) treatment. Find up-to-date information about AOD treatment options and how effective they are at reducing AOD-related harm.
Department of Health and Aged Care contacts
Tackling Indigenous Smoking contact
Contact our Preventive Health section for enquiries about the Tackling Indigenous Smoking program or visit the website for more information.
Tobacco advertising contact
Contact the Tobacco Advertising team for more information about advertising that encourages smoking or tobacco products. If you think someone has breached the Tobacco Advertising Prohibition Act 1992 you can also report that to the team.
Tobacco control legislation review contact
Contact the tobacco control legislation review team for further information about the review process for tobacco control legislation.
Tobacco complaints contact
Contact us if you have questions or complaints about tobacco advertising and sponsorship prohibition, or the requirements for packaging cigarettes and other tobacco products.
Smoking and tobacco health warnings contact
Tobacco suppliers can email a request for the images included in the graphic health warnings. These are required by plain packaging laws. Email at any time to ask for these images on a DVD.
Drug Strategy contact
Contact the Drug Strategy team for information about our National Drug Strategy and help with any of its related resources.
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