Medicines contacts

You can call the Adverse Medicine Events Line for independent, accurate and evidence-based information if you suspect that your medicine is causing a problem. This is not an emergency line. It operates every day 9am–5pm AEST (except on NSW public holidays).

Contact us for information about the biological disease-modifying anti-rheumatic drugs (bDMARDs) program.

Call this number to speak to a registered nurse about your health concerns. The hotline is open 24 hours a day, 7 days a week.

Contact us for if you have questions about hospital medication charts or electronic chemotherapy medication charts.

Contact the secretariat with enquiries relating to the Panel, including new listing applications.

Contact us with enquiries about the Life Saving Drugs Program, including general program information, patient eligibility, and the ordering or delivery of medicines.

Contact Medicines Line on 1300 MEDICINE for information on prescription, over-the-counter and other medicines (including complementary medicines). Calls are answered by registered pharmacists. The service is available Monday to Friday, 9 am to 5 pm AEST (excluding NSW public holidays).

Contact the National Medical Stockpile for information about accessing the Australian Government's strategic reserve of drugs, vaccines, antidotes and protective equipment for use in national health emergencies.

Australian Government Department of Health

Contact us for if you have questions about the paper and electronic National Residential Medication Chart (NRMC) and the electronic NRMC (eNRMC) trial.

Contact us for information about medicines and the Pharmaceutical Benefits Scheme (PBS).

Contact us for more information about the Pharmacy Trial Program.

Call this number if you think someone has taken an overdose, made an error with medicine or been poisoned. You can call 24 hours a day, 7 days a week from anywhere in Australia.

Contact us for more information about the s100 Pharmaceutical Benefits Scheme Remote Area Aboriginal Health Services Program.

Visit the Smartraveller website regularly to check for international developments and subscribe to updates.

Contact the Take Home Naloxone program administrator for information on how to take part in and register for the Take Home Naloxone program. You can call from 9 am to 8 pm AEST Monday to Friday.

For more information about the Take Home Naloxone program.

Australian Government Department of Health and Aged Care

The Therapeutic Goods Administration (TGA) is Australia's regulatory authority for therapeutic goods such as medicines, medical devices, and diagnostic tests. Phone line hours are Monday to Friday 9 am to 5 pm (AEST, excluding public holidays).

Australian Government Department of Health