Get help now
Information on our website may bring up strong feelings and questions for many people. We do not provide direct support services, however the following contacts may be able to help you.
If you or a child are in immediate danger, call Triple Zero (000)
If you need to report a crime, call Crime Stoppers on 1800 333 000 or contact your local police on 131 444. If you are concerned about a child’s safety, you can also make a report to your state or territory child protection service.
For information about or to report child safety concerns, please visit the National Office for Child Safety’s website.
Support services
1800RESPECT
Service
1800RESPECT is a confidential information, counselling and support service. It is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence. You can contact them by phone or online chat anytime.
1800RESPECT
Alliance for Forgotten Australians (AFA)
Organisation
This organisation advocates for people known as Forgotten Australians. They experienced institutional or out-of-home care as children and young people in the last century in Australia. Anyone who has suffered any abuse while in 'care' can contact Alliance for Forgotten Australians (AFA) for support.
Alliance for Forgotten Australians
Ask Izzy
Service
Ask Izzy is an online Disability Advocacy Finder tool. People with disabilities, carers and their families can use it to search for independent disability advocacy providers in their area. It can connect them with government-funded disability advocacy agencies and support services any time of day.
Ask Izzy
Australian Childhood Foundation
Service
Australian Childhood Foundation is a non-profit organisation that supports children and young people to heal from trauma. Anyone can contact them to access counselling and support services for children and young people affected by abuse.
Australian Childhood Foundation
Blue Knot Foundation
Organisation
The Blue Knot Foundation helps people who experience the impacts of complex trauma to recover and build resilience.
Blue Knot Foundation
Helpline
Counselling and referral service – Disability
Bravehearts
Service
Bravehearts provide support to children and young people who have experienced sexual abuse, children who have problem sexual behaviour and non-offending family members. Available from 8:30 am to 4:30 pm (AEST) weekdays (hours may vary on public holidays).
Bravehearts
Care Leavers Australasia Network (CLAN)
Organisation
Care Leavers Australasia Network (CLAN) offers support to people who grew up in orphanages, children’s homes, missions and foster care in Australia and overseas. Care leavers and CLAN members can contact the organisation to access a range of free services including support and advocacy.
Care Leavers Australasia Network
eSafety
Organisation
eSafety is a website that provides advice about how to stay safe online with helpful information and resources. Parents and young people can visit their website 24 hours a day 7 days a week to learn more about safety when using the internet.
eSafety Commissioner
Family, domestic and sexual violence contact
Department of Health and Aged Care
Email us for more information about the work we're doing on family, domestic and sexual violence, including support and training.
Australian Government Department of Health and Aged Care
Find and Connect Support Services
Service
This service helps to connect people who have experienced institutional 'care' in Australia with resources about orphanages, children's homes and other institutions. Forgotten Australians can contact this service to access support from Monday to Friday, 9 am to 5 pm in all states and territories.
Find and Connect Support Services
Head to Health
Service
Head to Health provides mental health information, services and support for yourself or someone you care about. See the website, or call between 8:30 am and 5 pm weekdays (except public holidays).
Head to health
National phone line
headspace
Service
headspace is a mental health support service for young people and their families with a focus on early intervention. Young people aged between 12 and 25 experiencing mental health issues can contact them online or via the phone to access support services from 9 am to 1 am, 7 days a week.
headspace
In Good Faith Foundation (IGFF)
Service
In Good Faith Foundation (IGFF) is a national charity that advocates for sexual abuse prevention and recovery. Institutional abuse survivors, their families and communities can contact IGFF from Monday to Friday for case management, support and advocacy services via phone or email.
In Good Faith Foundation
Kids Helpline
Service
Kids Helpline provides a free, private and confidential phone and online counselling service for young people aged from 5 to 25. The service is available 24 hours a day from anywhere in Australia.
Kids Helpline
Knowmore
Service
Survivors of child abuse can contact Knowmore for independent legal advice and support. Their free advice line is available for anyone to call Monday to Friday from 9 am to 5 pm.
Knowmore
Lifeline
Organisation
Contact Lifeline for support if you are experiencing a personal crisis or have suicidal thoughts. You can call them 24 hours a day, 7 days a week from anywhere in Australia for crisis support. You can also send a text message or contact their confidential online chat.
Lifeline Australia
24-hour crisis line
Men's Referral Service
Service
The Men's Referral Service is a telephone counselling, information and referral service for men using, or at risk of using, violent or controlling behaviour. You can call 24 hours a day and 7 days a week.
No to Violence
MensLine Australia
Service
MensLine Australia is a telephone and online counselling service for men with emotional health and relationship concerns. Men can contact them for free professional support from anywhere in Australia 24 hours a day, 7 days a week.
MensLine Australia
Mental health emergency response contact
Department of Health and Aged Care
Email us for more information about the work we’re doing on mental health and family, domestic and sexual violence, including the Supporting Recovery pilot.
Australian Government Department of Health and Aged Care
National Association of Services Against Sexual Violence (NASASV)
Service
National Association of Services Against Sexual Violence (NASASV) hosts the Australian Sexual Assault Services Directory. People at risk of or who experience sexual violence can use the online directory. They can access prevention and response services by support organisations in their area.
National Association of Services Against Sexual Violence
National Redress Scheme
Service
The National Redress Scheme helps people who have experienced institutional child sexual abuse. You can contact them from Monday to Friday between 8 am to 5 pm (AEDT) for support or to access counselling, gain a direct personal response and receive a Redress payment.
National Redress Scheme
PartnerSPEAK
Service
PartnerSPEAK provides advocacy and support for non-offending partners, family members, friends, or anyone who is affected by a person's involvement in child sexual abuse and child exploitation material. You can contact their Peerline via phone, online chat or community forum for support.
PartnerSPEAK
QLife
Service
QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. QLife's phone service and webchat is open every day from 3 pm to midnight.
QLife
Relationships Australia
Service
Relationships Australia promotes the importance of respectful, healthy relationships. Anyone can call them or visit their website to access relationship support services for issues such as domestic violence, sexual abuse, mental illness and more.
Relationships Australia
Stop It Now!
Service
Stop It Now! is a child sexual abuse prevention program. Anyone with a concern about their own, or someone else’s sexual thoughts or behaviours towards children can contact their anonymous helpline or live chat for support.
Stop It Now!
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