Aged care

Aged care provides support for older people to help them with everyday living and other needs. Find out about the services we fund, how to access them, and what you need to do as a service provider to deliver our aged care programs.

Learn about aged care

Find out about aged care services and what we are doing to improve them.

Delivering quality aged care services

Find out what this means for you as a service provider.

Read about Australia's aged care reforms

Learn about how our reform plan is restoring dignity to aged care.

Read about the Royal Commission into Aged Care

Learn about the 148 recommendations to improve aged care in Australia.

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.

Visit the My Aged Care website to find information about how to access aged care services.

You can apply for an assessment online and search for local aged care providers that meet your needs.

You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

My Aged Care

Information for aged care providers, workers and residents about COVID-19 vaccines

Learn about the COVID-19 vaccine program for aged care. Find resources for residential, in-home and community aged care.

Read more

Aged care programs for the health sector

Home Care Packages Program

We subsidise organisations to provide home care services for eligible older people. As an approved provider of Home Care Packages, make sure you understand how funding works, the fees you can charge, and what your responsibilities are.

Commonwealth Home Support Programme (CHSP)

The CHSP provides entry-level support for older people who need some help to stay at home. Aged care service providers work with them to live independently in their homes and communities. As a service provider, find out what you need to know about this program.

Single Assessment System for aged care

We are establishing a new Single Assessment System to simplify and improve aged care assessments. The new system makes it easier for older people to access government-funded aged care services as their needs change.

Stay up to date

Subscribe to our aged care newsletters and mailing lists

Sign up to receive regular updates on aged care programs and initiatives including open consultations, resources, training, webinars and more.

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Did you know?

$24.8 billion

was spent on aged care by the Australian Government in 2021-22

More than 1.5 million

people receive aged care services in Australia

2 out of 3

people receiving aged care services access basic support at home

Source: 2021-22 Report on the Operation of the Aged Care Act 1997

Health sector resources

Health sector resources

Training and education catalogue

This catalogue lists learning modules and education resources to help aged care providers and workers upskill in areas related to the Aged Care Act 2024.

Workforce training plan template

This template will help aged care providers create a structured, practical workforce training plan that supports implementation of the Aged Care Act 2024.

Guide to navigating and adapting to change

This guide will support aged care providers to understand what’s changing, how to apply it in their daily work and how to use training, reflection and feedback to continually improve care delivery.

Guide to creating a workforce training plan

This guide provides a step-by-step approach for aged care providers to identifying training needs, prioritising learning areas and structuring a training plan that aligns with workforce segments, operating environment and available resources.

General public resources

General public resources

Registration policy

This policy outlines the process to make a request to register a supporter under the Act. This policy also includes information that should be considered before or during making a registration application.

Duties policy

This policy outlines the duties of registered supporters under the Act and possible consequences for non-compliance with these duties.