My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
My Aged Care – Application for Emergency Residential Care or Residential Respite Care Form
This form is for approved providers who want to apply for residential care or residential respite care.
QI Reporting via GPMS – Additional guidance
An FAQ style document that provides additional guidance to registered providers to assist with reporting QI Program data via the new GPMS – QI application.
Data extract from the Quarterly Financial Snapshot reports of the aged care sector – inclusive of quarter 4 2024-25
The data extract provides access to all headline data published in all Quarterly Financial Snapshot reports to date, inclusive of quarter 4 2024-25.
Complaints form about registered supporters
If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.
Hardship assistance for aged care – Fact sheet
This fact sheet provides information about accessing assistance to pay for aged care fees.
Aged care wages attestation report
A summary of providers’ attestations that they have passed on additional Australian Government funding in support of the Fair Work Commission’s decision to increase minimum award wages for many aged care workers and associated on-costs.
Support at Home program – participant contributions
This fact sheet provides an overview of participant contributions under Support at Home. This includes an explanation of contribution rates, the lifetime cap, the ‘no worse off principle’, and financial hardship support.
Star Ratings for residential aged care brochure
This brochure presents an overview of how Star Ratings for residential aged care works.
Fact sheet for older people and their families
This fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.
Everyday practice checklist on cultural safety for aged care workers
Aged care workers can use this checklist to deliver culturally safe, respectful and inclusive care.
Embedding Rights: Policy and process checklist for aged care providers
Aged care providers can use this checklist to review policies and processes and assess if they uphold the Statement of Rights in practice.
Cultural safety organisational review tool for aged care providers
Aged care providers can use this organisational review tool to embed cultural safe care across operations.
Proposed minimum training for volunteers in aged care – Consultation summary report – 2025
Our consultation on proposed minimum training for aged care volunteers found strong support for flexible, inclusive training. Key recommendations include accessible formats, co-design, portable certification, minimal burden, and empowering language.
Cultural safety self-reflection tool for aged care workers
Aged care workers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
Quick reference guide for aged care workers: Working with registered supporters
Aged care workers can use this guide to step through the process of working with registered supporters.
Tip sheet for aged care workers: Questions to ask for culturally safe, trauma-aware care
Aged care workers can use this tip sheet to ask questions and understand an older person's cultural preference.
Tip sheet for aged care providers: Checking for alignment between the Statement of Rights and the living experience of older people
Aged care providers can use this tip sheet to help align the Statement of Rights and the living experiences of older people.
Reflection sheet for workers: What matters to me in care
Workers can use this reflection tool when talking to older people, their families and carers about their care preference.
Quick reference guide for aged care providers: Working with registered supporters
Aged care providers can use this guide to step through the process of working with registered supporters.
Supported decision making: Aged care provider training presentation
Aged care providers can use this presentation to educate workers on applying supported decision-making in their daily work.
Reflection sheet for aged care workers: What matters to me in care
Aged care workers can use this reflection tool when talking to older people, their families and carers about their care preference.
Reflection sheet for aged care providers - What matters to me in care
Aged care providers can use this reflection tool when talking to older people, their families and carers about their care preference.
Statement of Rights practice alignment tool for aged care workers
Aged care workers can use this tool to reflect on everyday practices and identify what may need to change or strengthen to align with the Statement of Rights.
Everyday practice checklist on cultural safety for aged care providers
Aged care providers can use this checklist to deliver culturally safe, respectful and inclusive care.
Supported decision making: Aged care provider training package
Aged care providers can use this training package to educate workers about supported decision-making.
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