Resources
4-step method to identifying and navigating roadblocks
This document supports aged care providers to identify issues and explore solutions.
Communication check-in guide
This guidance supports aged care workers communicate in ways that work best for each older person.
Impact evaluation question bank
This document supports providers to understand and measure how the workforce is applying changes to the new Aged Care Act in everyday practice.
Steps to actioning everyday situations
This document helps aged care workers respond to everyday situations where something needs action.
The Aged Care Act 2024 go-to-checklist
This checklist helps aged care workers answer questions raised by older people, their families and carers.
Communities of practice guide and template
This guide helps aged care providers set up a Community of Practice in their organisation.
Defining the public health workforce in Australia paper
The paper is a point of reference for defining the Workforce in Australia. It explains the functions, competencies and composition of the public health workforce.
My Aged Care Workforce Learning Strategy
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce.
Quarterly Financial Report – Q3 2025-26 – Guidance and FAQs
Quarterly Financial Reporting frequently asked questions for aged care providers to use as a guide when collating their financial information.
Quarterly Financial Report – data definitions – Q3 2025-26
Quarterly Financial Report data definitions for aged care providers to refer to when completing their QFR submissions each quarter.
Quarterly Financial Report – Non-uploadable template – Q3 – 2025-26
A Quarterly Financial Reporting non-uploadable template for aged care providers to use as a guide when collating their financial information.
Aged Care Worker Screening Guidance Material
This guidance material aims to assist registered providers delivering funded aged care services to understand and comply with the worker screening requirements introduced by the Aged Care Act 2024 and the Aged Care Rules 2025 that commence on 1 November 2025.
Training and professional development opportunities for aged care workers poster
Aged care providers can display this poster in their workplaces to share information about training opportunities with their workforce.
Collective Priority Framework 2025-2027
The Collective Priority Framework outlines the first stage of the national approach to implementation of the Action Plan.
Business to Government (B2G) Developer Portal User Guide
This Business to Government (B2G) User Guide aims to support software vendors and their developers to interact with us and to assist aged care providers with procuring software to leverage the B2G capability.
Quarterly Financial Report – Non-uploadable template – Q2 – 2025-26
A Quarterly Financial Reporting non-uploadable template for aged care providers to use as a guide when collating their financial information.
National Dementia Action Plan Overview
An overview of the National Dementia Action Plan 2024–2034, including a summary and 8 high-level actions.
Understanding fees for aged care homes – 1 July 2014 fee arrangements
This fact sheet outlines the fees you may be asked to pay for permanent residential care under 1 July 2014 fee arrangements.
Understanding fees for aged care homes – 1 November 2025 fee arrangements
This fact sheet outlines the fees you may be asked to pay for permanent residential care under the 1 November 2025 fee arrangements.
QI Program quick reference guide – Enrolled nursing
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on enrolled nursing for the QI Program.
QI Program quick reference guide – Lifestyle officers
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on lifestyle officers for the QI Program.
QI Program quick reference guide – Allied health care minutes
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on allied health care minutes for the QI Program.
QI Program quick reference guide – Allied health recommended services received
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on recommended allied health services received for the QI Program.
Quarterly Financial Report – User Guide and Frequently Asked Questions – Q1 – 2025-26
Quarterly Financial Reporting frequently asked questions for aged care providers to use as a guide when collating their financial information.
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Aged Care Nursing Clinical Placements Program – Pop-up Health Student Experience Part 4
Nursing students participating in the Aged Care Nursing Clinical Placements Program reflect on the practical skills they have acquired and the benefit of gaining real-life experience through the program.
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