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Support at Home monthly statement template
This document is an example of the monthly statement that providers will send to their participants under the Support at Home program. Providers’ templates may look different. -
Guide for Short-Term Restorative Care providers transitioning to the Restorative Care Pathway
This guide will assist Short-Term Restorative Care providers to transition to the Support at Home program. It includes information about the new Restorative Care Pathway, transition scenarios for STRC clients, transition activities for STRC providers and STRC transition FAQs. -
New Aged Care Act launch – Stakeholder toolkit to inform older people
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about what to expect when the new Aged Care Act starts on 1 November 2025. -
Bulk Billing Practice Incentive Program: healthdirect and signage requirements
This document outlines the healthdirect and signage requirements for practices participating in Bulk Billing Practice Incentive Program (BBPIP). -
Regulatory Statement of Expectations and Statement of Intent – 2025
The Statement of Expectations and Statement of Intent relate to the NDIS Quality and Safeguards Commission (NDIS Commission), an independent statutory regulator for the National Disability Insurance Scheme. -
COVID-19 outbreaks in Australian residential aged care homes – 24 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services. -
Monthly statement guide for older people
This is a guidance document intended to help participants better understand their monthly statement under the Support at Home program. Providers’ monthly statements may look different. -
Digital Transformation Sector Partners slide presentation – 7 August 2025
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 7 August 2025. -
Digital Transformation Sector Partners meeting summary – 7 August 2025
This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 7 August 2025. -
Supporting Living Organ Donors Program leave tracker
Eligible donors use this log to keep track of leave they take associated with their organ donation. -
Support at Home program – Booklet for older people, families and carers
This booklet is aimed at older people and their families and carers. It contains information about the Support at Home program. -
Support at Home – service cancellations and no-shows
This fact sheet explains what happens and your rights and responsibilities if you need to make a late cancellation to a scheduled service or you miss an appointment. -
A new chapter for aged care from 1 November 2025 – Webinar presentation
This presentation supports the aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards. -
Quarterly Financial Report – User Guide and Frequently Asked Questions – Q1 – 2025-26
Quarterly Financial Reporting frequently asked questions for aged care providers to use as a guide when collating their financial information. -
Support at Home booklet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This booklet provides information about the program for older Aboriginal and Torres Strait Islander people, their families and carers -
Support at Home communication toolkit for older Aboriginal and Torres Strait Islander people
Providers, peak bodies, advocacy organisations and community groups can use this toolkit to inform older Aboriginal and Torres Strait Islander people, their families and carers about the new Support at Home program. The program starts along with the new Aged Care Act from 1 November 2025. -
FNHFTAG communique – 24 September 2025
The Nations Health Funding Transition Advisory Group (FNHFTAG) met on 24 September 2025. This document provides a record of the meeting. -
Places to People resources
We are making changes to residential aged care, so older people have more choice. Here you can find resources to support both aged care providers and older people in understanding these changes. -
Medicare Bulk Billing Practice web and social media tiles
Practices participating in the Bulk Billing Practice Incentive Program are encouraged to use the Medicare Bulk Billing Practice web and social media tiles to promote their bulk billing status on websites, appointment booking apps and social media. Download web and social media tiles. -
Key Support at Home transition resources for providers
Explore key resources to help you transition to the Support at Home program, including manuals, toolkits, FAQs and guidance to support conversations with older people. The resources also explain where you can find more detailed information and support. -
Key Support at Home transition resources for older people
Find resources for older people, families and carers about the Support at Home program – covering services, contributions, culturally safe care. The resources also explain where you can get more information and support. -
Aged Care Transition Taskforce – Summary of thirteenth meeting – 15 October 2025
A summary of the Aged Care Transition Taskforce meeting held on 15 October 2025. -
ATAGI 114th meeting bulletin – 14 and 15 August 2025
This document provides an overview of the discussion from the 114th Meeting of the Australian Technical Advisory Group on Immunisation (ATAGI). -
Commonwealth Home Support Program provider transition checklist
CHSP providers must prepare for new obligations under the Aged Care Act 2024 from 1 Nov 2025, update agreements, ensure client eligibility, adapt reporting, and comply with regulatory changes. -
Reportable Gifts & Benefits – 1 July to 30 September 2025
This report is of gifts given to officers of the Department of Health and Aged Care that are valued at or above the $100 threshold, as at 30 September 2025.