Resources

This fact sheet provides guidance for aged care providers on access to aged care services under the Multi-Purpose Service Program (MPSP) when the new Aged Care Act (the new Act) starts from 1 November 2025.

Under the new Aged Care Act (the new Act), you must keep records and report on the services you provide under the MPSP.

Aged care services delivered under the in the Multi-Purpose Service Program (MPSP) are regulated to ensure providers meet their obligations under the new Aged Care Act (the new Act) and their MPSP agreements.

A fact sheet of frequently asked questions commonly asked by people interested in aged care volunteering.

The aim of this booklet is to guide providers through the considerations involved in volunteer engagement. Topics covered include the legislative environment, checklists to prepare for volunteer engagement, designing volunteer roles, recruitment and retention and some frequently asked questions.

This handbook provides guidance for aged care volunteer managers for volunteer engagement and management processes including recruitment, onboarding, retention, administration and further training and information. Aged care providers can also use this resource to support their volunteer managers.

This toolkit connects volunteers, volunteer managers, and aged care providers to free, publicly available training and information on a range of topics. It does not replace or replicate any current provider training; it is aimed at complementing any existing training available for volunteers.

This fact sheet explains the circumstances under which a service provider might request a Support Plan Review.

Find a Multi-purpose service that can deliver aged care services in rural and remote locations. Locations are marked on a map and also available as a list of street addresses within each state and territory.

This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions within the Service and Support Portal.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on falls and major injury for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on medication management – antipsychotics for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on pressure injuries for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on unplanned weight loss for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on restrictive practices for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet Your obligations to collect and report data on medication management – polypharmacy for the QI Program.

This fact sheet outlines the Star Ratings system for residential aged care providers.

This brochure provides information about the recommended vaccines available free for children under the National Immunisation Program.

A checklist of activities to help aged care service delivery during emergency events. This list is for providers of the Commonwealth Home Support Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on recommended allied health services received for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on enrolled nursing for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on allied health care minutes for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on lifestyle officers for the QI Program.

This fact sheet provides information for Aboriginal and Torres Strait Islander women about free vaccines during pregnancy.

This snapshot provides analysis of the financial performance of the Australian aged care sector for quarter 4 of 2024-25 (1 April to 30 June 2025).