Resources

The Designated Registered Nurse Prescribing National Implementation Oversight Group meets regularly to guide the roll-out of designated RN prescribing.

The Designated Registered Nurse Prescribing National Implementation Oversight Group meets regularly to guide the roll-out of designated RN prescribing.

This Government Provider Management System (GPMS) User Guide provides Performance reviewers, at both the provider and Home/Branch level, with guidance for accessing and viewing Star Ratings, strengthened Quality Standards, and regulatory decisions in the GPMS Registered Provider Portal.

This user guide explains how registered nurses can access, complete, and submit 24/7 registered nurse reports via GPMS from November 2025, including reporting requirements, eligibility for supplements, and support resources for residential aged care providers.

This guide explains to aged care needs assessors on how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in the My Aged Care assessor portal.

This user guide gives instructions on how to use the My Aged Care service and support portal, focussing on administrator functions for all programs.

This user guide is to assist aged care needs assessors in using the My Aged Care assessor portal or the Aged Care Assessor App to register clients and refer them for assessment.

This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal.

This guide explains how Commonwealth Home Support Programme (CHSP) providers should display their service information in the My Aged Care ‘Find a Provider’ tool.

This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.

This update provides a summary of the system changes for My Aged Care Gateway and GPMS systems delivered from 19 October 2026.

This guide explains how to enter and update service delivery information in the My Aged Care client record.

This guide explains how to search and view client record information in the My Aged Care Service and Support Portal.

This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

This guide gives assessors instructions on how to log into a number of Aged Care portals.

This guide outlines the temporary arrangements for the addition of outlet and outlet service items. It also contains important information for NATSIFACP users.

This guide explains how to create and maintain information about service delivery outlets using the My Aged Care Service and Support Portal.

This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal.

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.

This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal.

This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal.

This guide explains how to manage referrals for service in the My Aged Care Service and Support Portal.