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Registered Supporters Frequently Asked Questions
This document provides answers to frequently asked question about the registered supporter role under the Act.
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Conflicts of interest fact sheet
Frequently asked questions about conflicts of interest for older people and people supporting them in the registered supporter context.
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Certification statement – Childhood immunisation campaign 2026
This certification statement, signed by Secretary Blair Comley on 17 April 2026, certifies that the Childhood immunisation campaign complies with relevant guidelines and policies. -
Information Sharing policy
This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s). -
Audiology Regulation Reference Group - Communique
Information from the first Audiology Regulation Reference Group (ARRG) meeting held on 31 March 2026.
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Get ready for winter – 30 second advertisement
This advertisement explains that viruses are always changing, so it's important to get regular vaccinations to stay healthy and safe. -
Winter vaccinations are your best preparation – vaccinations for older people
This factsheet provides information for adults aged 65 and over about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season. -
BRoSS participant user guide – Login guide
This guide includes information about how to log in to BRoSS and how to accept your firm offer place. -
BRoSS participant user guide
This user guide supports users of the Bonded Return of Service System (BRoSS), through every stage of the Program. -
BRoSS participant user guide – BRoSS dashboard
This guide includes information about the features and layout of the BRoSS portal. -
Hearing Services Program – Frequently asked questions for providers
This document collates questions and answers about various aspects of service delivery that have been asked by Hearing Services Program providers. -
Australian basketball star Patty Mills talks about how quitting vaping can help keep you at the top of your game
Australian basketballer and former NBA star Patty Mills talks about how vaping can impact your health and your game. Quitting can be easier when you team up with a mate, because the best wins are shared. -
Hearing Services Program – Compliance update November 2024
This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant. -
Hearing Services Program – Compliance update August 2023
This compliance update includes information on the support available, lessons learned from during 2022–23. The focus for compliance in 2023–24 is listed below. Providers should review their processes to ensure they remain compliant. -
Hearing Services Program – Compliance update April 2024
This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant. -
Hearing Services Program cultural competency resources
This fact sheet outlines opportunities to support people from multicultural communities in accessing and receiving hearing health services. -
Multi-Purpose Service Program (MPSP) Allocation Round – Information on the round and guidance for providers – 2025-26
This document provides guidance on submitting a request for an allocation of MPSP places from the 2025-26 round and related processes. -
Request for the allocation of residential places to registered providers – specialist aged care programs: Expansion of an existing service
A request by registered provider for an allocation of MPSP residential places under the 2025-26 allocations round must be submitted using this form. -
Determination of Aged Care MPSP places for 2025-26 Allocation
Signed by the Minister for Aged Care, the Hon Sam Rae MP, this Determination indicates the number of Multi-Purpose Service Program residential aged care places available in 2025–26.
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Determination of Aged Care MPSP places for 2026-27 Allocation
Signed by the Minister for Aged Care, the Hon Sam Rae MP, this Determination indicates the number of Multi-Purpose Service Program residential aged care places available in 2026–27. -
Registered Supporters policy
This policy outlines the legal framework for registered supporters and explores the broader concept of supported decision-making in aged care. -
Registration policy
This policy outlines the process to make a request to register a supporter under the Act. This policy also includes information that should be considered before or during making a registration application.
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BRoSS participant user guide - Accepting your Bonded Offer
A user guide on accepting your bonded offer. -
Introducing the framework for consumer engagement in HTA - presentation
This is a copy of the slides that were presented at the webinar for consumers on 22 April 2026. -
Get ready for winter – First Nations fact sheet
This fact sheet provides information for Aboriginal and Torres Strait Islander people about free winter vaccinations.