Resources

This booklet has information about aged care volunteering and the ACVVS for potential and current volunteers, volunteer managers and providers.

This update provides a summary of changes to the My Aged Care Service and Support Portal and GPMS from 3 November 2025.

This certification statement, signed by Secretary Blair Comley on 21 October 2025, certifies that Stream 1 of the Bulk Billing for All Australians campaign complies with relevant guidelines and policies.

This fact sheets aims to support residential aged care providers and their understanding when it comes to a care time reporting assessments. It contains useful information, resources and contacts.

This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.

If you decide to leave the Multi-Purpose Service Program (MPSP) and access other aged care services, you might need to wait for services to become available and could pay higher fees.

If you are an older person living in a rural or remote part of Australia, you may be able to access services through the Multi-Purpose Service Program (MPSP).

Aged care services delivered under the in the Multi-Purpose Service Program (MPSP) are regulated to ensure providers meet their obligations under the new Aged Care Act (the new Act) and their MPSP agreements.

Under the new Aged Care Act (the new Act), you must keep records and report on the services you provide under the MPSP.

If you are an older person accessing aged care services under the Multi-Purpose Service Program (MPSP), you may be asked to contribute to the costs and pay some fees.

You can ask older people accessing aged care services in the Multi-Purpose Service Program (MPSP) to help pay for their services in certain situations. The fees you can charge are different from other aged care programs.

This fact sheet provides guidance for aged care providers on access to aged care services under the Multi-Purpose Service Program (MPSP) when the new Aged Care Act (the new Act) starts from 1 November 2025.

The schedule lists the daily rates of subsidies and supplements for government-funded residential and transition care under the new Aged Care Act, effective 1 November 2025.

This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal.

This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal.

This fact sheet provides a summary of what OSHC is, why it is needed and how to use it.

This user guide outlines how assessment organisation team leaders interact with the My Aged Care assessor portal to manage Residential Respite Classification referrals.

This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.

This user guide is to assist aged care needs assessors in using the My Aged Care assessor portal or the Aged Care Assessor App to register clients and refer them for assessment.

This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.

This guide explains how assessment organisation staff can apply to add, cease or replace Delegate roles in the My Aged Care assessor portal.

This guide helps aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal.

This guide explains how to transfer clients and services within and between outlets in an organisation using the My Aged Care Service and Support Portal.

This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions within the Service and Support Portal.