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Registered supporters in aged care brochureThis brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.
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Complaints and Reviews of Decisions policyThis policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.
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Information Sharing policyThis policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).
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Complaints form about registered supportersIf you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.
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Fact sheet for GPs and allied health professionals – QI ProgramThis fact sheet is for Australian Government-funded residential aged care . It covers the definition for each quality indicator and describes how the QI Program is relevant to them.
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Fact sheet for clinical care teams – QI ProgramThis information sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.
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Fact sheet for older people and their familiesThis fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.
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Fact sheet for board directors and senior executivesThis fact sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.
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QI Program fact sheetsThis collection of information sheets are for Australian Government-funded providers of residential aged care. The information sheets cover the definitions for each quality indicator and describes how the QI Program is relevant to them.
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National Aged Care Quality Indicator Program Manual – Part BQI Program Manual – Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators.
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National Aged Care Quality Indicator Program Manual – Part AThe QI Program Manual outlines definitions for each quality indicator and provides information on how to collect and submit quality indicator data.
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QI Program quick reference guide – Allied health recommended services receivedThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on recommended allied health services received for the QI Program.
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QI Program quick reference guide – Allied health care minutesThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on allied health care minutes for the QI Program.
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QI Program quick reference guide – Activities of daily livingThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on activities of daily living for the QI Program.
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QI Program quick reference guide – Falls and major injuryThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on falls and major injury for the QI Program.
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QI Program quick reference guide – Consumer experienceThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on consumer experience for the QI Program.
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QI Program quick reference guide – Unplanned weight lossThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on unplanned weight loss for the QI Program.
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QI Program quick reference guide – Lifestyle officersThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on lifestyle officers for the QI Program.
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QI Program quick reference guide – Incontinence careThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on incontinence care for the QI Program.
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QI Program quick reference guide – Enrolled nursingThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on enrolled nursing for the QI Program.
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QI Program quick reference guide – Pressure injuriesThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on pressure injuries for the QI Program.
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QI Program quick reference guide – HospitalisationThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on hospitalisation for the QI Program.
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QI Program quick reference guide – Quality of lifeThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on quality of life for the QI Program.
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Government Provider Management System – User guide: Quality Indicators applicationThis user guide is for Australian Government–funded providers of residential aged care. The user guide provides instructions to submit data and access reports using the Quality Indicators application in the Government Provider Management System.
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QI Program quick reference guide – Medication management – AntipsychoticsThis guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on medication management – antipsychotics for the QI Program.