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My Aged Care Workforce Learning Strategy 2025
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce. -
My Aged Care Assessment Manual
This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services. -
Publication of room prices on My Aged Care
On 1 July 2024 we updated the My Aged Care Service and Support Portal. This fact sheet outlines how residential aged care providers must enter room pricing information for publication on the My Aged Care website. -
26:47
General Practice in Aged Care Incentive – Vodcast 1 – Enabling high quality primary care
The General Practice in Aged Care Incentive will make it easier for older people living in residential aged care homes to receive regular visits and care planning services from their responsible GP and practice. -
24:01
General Practice in Aged Care Incentive – Vodcast 2 – Enabling team-based care
The General Practice in Aged Care Incentive will make it easier for older people living in residential aged care homes to receive regular visits and care planning services from their responsible GP and practice. -
11:58
General Practice in Aged Care Incentive – Vodcast 3 – Variations in practice
The General Practice in Aged Care Incentive will make it easier for older people living in residential aged care homes to receive regular visits and care planning services from their responsible GP and practice. -
22:25
General Practice in Aged Care Incentive – Vodcast 4 – Facilitators and enablers
The General Practice in Aged Care Incentive will make it easier for older people living in residential aged care homes to receive regular visits and care planning services from their responsible GP and practice. -
General Practice in Aged Care Incentive – Vodcasts
Find vodcast video's for the General Practice in Aged Care Incentive. -
Aged Care Assessor Application User Guide
This user guide gives assessors instructions on how to use the Aged Care Assessor Application. -
Aged Care Assessor App – Sideloading files
Aged care assessment organisations can distribute the Aged Care Assessor Application installation files, so their IT Administrator staff can manually install (sideload) the app on a Windows device for assessors. -
Provider finance and operation information for older people, their families and their carers – Communication toolkit
This toolkit provides information and materials to help you communicate with older people, their families and carers about provider finance information on My Aged Care’s Find a Provider tool. -
My Aged Care – Service and Support Portal user guide – Part 1: Administrator functions
This user guide explains to administrators how to use the My Aged Care Service and Support Portal. -
MyMedicare Program Guidelines
The MyMedicare Program Guidelines (the guidelines) provide clear guidance for practices, General Practitioners (GPs) and patients who wish to voluntarily register with the MyMedicare Program (the program). The guidelines also set out the program’s requirements, benefits and dispute processes. -
My Aged Care – Assessor Portal User Guide 2 – Registering support people and adding relationships
This guide explains to aged care needs assessors on how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record
This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 7 – Completing a support plan and support plan review
This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal. -
General Practice in Aged Care Incentive program guidelines 2024
The guidelines provide advice on the service requirements, payments, assessments, and appeals process for the General Practice Aged Care Incentive. -
MyMedicare Terms and Conditions
The MyMedicare Terms and Conditions outline what you are agreeing to when you register in MyMedicare. -
MyMedicare privacy notice
The MyMedicare privacy notice outlines how a patient’s personal information will be collected, used and shared/disclosed when a patient registers for MyMedicare by completing the MyMedicare Patient Registration Form or using Medicare online services. -
Service and Support Portal user guide – Serious incident response scheme: Residential aged care services
This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions for residential aged care services within the Service and Support Portal. -
My Aged Care – Assessor Portal User Guide for Residential Respite Classification Referrals (for assessment organisation Team Leaders)
This guide explains how Assessment Organisation Team Leaders can perform functionality for Residential Respite Classification Referrals in the My Aged Care assessor portal. -
My Aged Care – Service and Support Portal user guide – Part 2: Team leader and staff member
This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal. -
My Aged Care – Assessor Portal User Guide for Residential Aged Care Funding Assessor Team Leaders
This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal. -
Assigning Priority Level for Service fact sheet
This fact sheet helps assessors understand priority levels when assessing clients for services under the Commonwealth Home Support Programme or Home Care Packages. It also explains when a client’s priority needs to change. -
My Aged Care Assessor Portal – Organisation Administrator User Guide
This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.