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Verification for specialised aged care services
This flyer gives aged care providers information about how they can be verified on My Aged Care for the specialist care they offer to older people with diverse backgrounds and life experiences. -
Free aged care translation service
This flyer gives aged care providers information about the free aged care translation service, which they can use to produce translated versions of print and digital materials in different languages, as well as ‘Easy Read’ or ‘Easy English’ translation. -
Government-funded interpreting through TIS National for older people in aged care and aged care providers
This flyer gives aged care providers information about how they can access TIS National free of charge for phone interpreting, in-person interpreting and video interpreting, which enables communication with older people in different languages. -
Free diversity training and support for aged care providers
This flyer gives aged care providers information about free training and resources to help them care for older people with diverse backgrounds and life experience in a way that is respectful, safe and culturally appropriate. -
Aged care diversity flyers for providers
A collection of documents to support aged care providers to care for older people with diverse backgrounds and life experience. -
Aged care diversity action plans: resources order form
This resources order form is available to aged care providers, community organisations and individuals. -
Sample Provider Diversity Plan
This resource helps aged care providers to consider the diverse characteristics and life experiences of older people. You can use this template to create a diversity plan that is tailored to the needs of your organisation and the people you provide services to. -
Aged Care Diversity Framework action plans
This collection includes action plans to address the needs of older Aboriginal and Torres Strait Islander peoples, senior Australians from CALD backgrounds and LGBTI elders. It also includes a government action plan and a shared action plan which outlines actions to support all diverse groups. -
Australian Government Diversity Action Plan
This 2019 plan sets out the actions the Government will take to support the Aged Care Diversity Framework. -
Actions to Support LGBTI Elders: a Guide for Consumers
This guide helps lesbian, gay, bisexual, trans and gender diverse, and intersex (LGBTI) elders to express their needs when speaking with aged care providers. It can also help people working in aged care to better understand LGBTI needs. -
Actions to Support Older Aboriginal and Torres Strait Islander People: a Guide for Consumers
This guide helps older Aboriginal and Torres Strait Islander peoples to express their needs when speaking with aged care providers. It can also help people working in aged care to better understand the needs of Aboriginal and Torres Strait Islander peoples. -
Actions to Support Older CALD People: a Guide for Consumers
This guide helps older people from culturally and linguistically diverse (CALD) backgrounds to express their needs when speaking with aged care providers. It can also help people working in aged care to better understand CALD needs. -
Shared Actions to Support all Diverse Older People: a Guide for Aged Care Providers
This plan sets out the actions that aged care providers can take to support the Aged Care Diversity Framework. -
Actions to Support Older Aboriginal and Torres Strait Islander People: a Guide for Aged Care Providers
This action plan sets out what aged care providers can do to deliver more inclusive services to older Aboriginal and Torres Strait Islander peoples. -
Actions to Support Older CALD People: a Guide for Aged Care Providers
This action plan sets out what aged care providers can do to deliver more inclusive services to older culturally and linguistically diverse (CALD) people. -
Actions to Support LGBTI Elders: a Guide for Aged Care Providers
This action plan sets out what aged care providers can do to deliver more inclusive services to lesbian, gay, bisexual, trans and gender diverse, and intersex (LGBTI) elders. -
Aged Care Diversity Framework
This framework was launched in December 2017. It sets out the actions we can take to make sure aged care services meet the needs of people from diverse backgrounds. It sees a role for the Australian Government, peak organisations, representative groups, service providers, consumers and carers.