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My Aged Care Workforce Learning Strategy 2025
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce. -
1:20:33Reform readiness for NATSIFAC providers – Webinar video
This webinar helped National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them. -
Reform readiness for NATSIFAC providers – Presentation slides
These presentation slides are for the Reform readiness for NATSIFAC providers webinar event held on Thursday 20 March 2025. -
Fact sheet for assessors – Ability to capture client’s preference for First Nations Assessment Organisation
This fact sheet is to support aged care assessors from the period February to July 2025. -
Aged Care Assessor Application User Guide
This user guide gives assessors instructions on how to use the Aged Care Assessor Application. -
Aged Care Assessor App – Sideloading files
Aged care assessment organisations can distribute the Aged Care Assessor Application installation files, so their IT Administrator staff can manually install (sideload) the app on a Windows device for assessors. -
My Aged Care – Assessor Portal User Guide 2 – Registering support people and adding relationships
This guide explains to aged care needs assessors on how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record
This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 7 – Completing a support plan and support plan review
This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal. -
Residential aged care funding assessment pathways fact sheet
This fact sheet or flyer provides information to providers of permanent resident aged care about the three pathways for assessing and classifying an aged care resident. -
1:28:56In-home aged care update – Webinar
This webinar gave in-home aged care providers an update on the Single Assessment System, the Support at Home program’s Assistive Technology and Home Modifications (AT-HM) Scheme, and the actions providers need to take to be ready for the Support at Home program ahead of 1 July 2025.
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00:03:35My Aged Care – Assessor Portal functions: How to create and edit staff records
This video has been designed to inform those who perform within the My Aged Care assessor portal on how to configure outlet information and add a new staff account. -
Guidance on Priority for Home Care Services
This guidance helps clinical needs assessors to decide on a person's priority for Home Care Package services. The decision should be based on their clinical judgement, information they have gathered during a comprehensive assessment, and the care needs of the person. -
Guidance Framework for Home Care Package Level – Stages 1 and 2
This framework is for clinical needs assessors. It informs and supports their decision making when recommending Home Care Package levels. -
Guidance for Home Care Package High Priority
This guidance is for clinical aged care needs assessors. It informs and supports their decision making when recommending a high priority for a Home Care Package. -
Single Assessment System assessment organisations by service area, region, state and territory
A list of assessment organisations that deliver aged care needs assessments and residential aged care funding assessments in Australia. -
My Aged Care – Assessor Portal User Guide 1 – Registering and referring clients for assessments
This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for assessment and Support Plan Reviews
This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals. -
My Aged Care – Assessor Portal User Guide 5 – Keyboard shortcuts
This guide lists common keyboard shortcuts to make it easier for assessors to navigate the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 6 – Completing an assessment
This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 8 – Referring for services
This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 9 – Tasks and notifications
This guide helps Aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 10 – Assessment Delegate processes
This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 13 – Management of Home Care Packages
This guide explains to assessment delegates and clinical aged care needs assessors on how to enter all the details for older people to receive Home Care Packages in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 14 – Short-term Restorative Care
This guide explains how clinical aged care needs assessors and assessment delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal.