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New Aged Care Act functions and the role of the Department of Health, Disability and Ageing
The new regulatory model will start with the new Act on 1 November 2025. To help providers get ready, this video explains the roles and functions of government agencies under the new Act. -
Aged care regulatory and governance roles
This guide helps you understand aged care regulatory and governance responsibilities of the Department of Health, Disability and Ageing, and the Aged Care Quality and Safety Commission. -
Provider registration and the new regulatory model under the new Aged Care Act
This video explains the aged care provider registration process and other key features of the new regulatory model, which take effect when the new Aged Care Act starts on 1 November 2025. -
Associated providers under the new Aged Care Act
On 1 November 2025, the new Aged Care Act starts and third-party providers and subcontractors will be known as associated providers. This video explores the roles of associated providers as they deliver services on behalf of registered providers. -
The new regulatory model – Guidance for NATSIFAC providers
This document provides guidance for NATSIFAC providers about the new regulatory model. -
The new regulatory model – Guidance for CHSP providers
This document provides guidance for Commonwealth Home Support Program (CHSP) providers about the new regulatory model. It includes updates that address the deferral of the new Aged Care Act to 1 November 2025. -
New Regulatory Framework – Provider Obligations webinar – video
A video recording of the New Regulatory Framework – Provider Obligations webinar. -
New aged care regulatory model – provider obligations and rules – webinar slides
These are the presentation slides for the New aged care regulatory model – provider obligations and rules webinar on the 8th of May, 2025 -
Commonwealth Home Support Programme 2025–27 extension and reforms update – webinar video
This webinar was for CHSP providers. It covered the 2025-27 extension and changes under the new Aged Care Act. -
New aged care regulatory model: how it will work – Webinar Q&As
This document outlines the department’s responses to questions asked by providers at the New aged care regulatory model: how it will work webinar, held on 14 November 2024. -
New aged care regulatory model: how it will work – Video
This video is a recording of a webinar that gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories. -
New regulatory model for aged care – Unpacking the new model for providers
This document explains how the new regulatory model under the new Aged Care Act will change the way aged care services are delivered and regulated. -
A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Summary report
This report summarises stakeholder feedback received during public consultation related to Consultation Paper No. 2 Details of the proposed new model and the department’s response. -
A new model for regulating aged care and new Aged Care Act – Frequently asked questions
This document contains the answers to Frequently asked questions on a new model for regulating aged care – Consultation Paper No.2: Details of the proposed new model. -
Valerie Braithwaite on relational regulation – Video
Watch emeritus professor Valerie Braithwaite explain the importance of relational regulation in the new model for regulating aged care. -
A new model for regulating aged care – 9 May 2023 – Webinar recording
We’re developing a new model for regulating aged care as part of the changes to improve the quality and safety of aged care in Australia. We’re hosting this webinar to share the details and seek your views on the changes we’re proposing. -
A new model for regulating aged care – 9 May 2023 – Webinar slides
Read the slides that were shown during a webinar for developing a new model for regulating aged care. The webinar was held on 9 May 2023. -
A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Full report
This second consultation paper outlines the details of the proposed approach to regulating aged care. -
A new model for regulating aged care – Consultation paper 1 – Summary report
This paper provides a summary of the key issues contained in A new model for regulating aged care – consultation paper 1 – Full report -
A new model for regulating aged care – Consultation paper 1 – Full report
This paper opens consultation with stakeholders to inform a new model for regulating aged care. -
Concepts for a new framework for regulating aged care – Plain English
This plain English concept paper outlines a new, improved approach to regulating aged care. -
Concepts for a new framework for regulating aged care
This concept paper outlines a new, improved approach to regulating aged care. -
Support at Home Program and Regulation Update – Webinar
This webinar will discuss the Support at Home Program overview and summary documents recently released. The status of Support at Home regulation development and upcoming consultation opportunities will also be highlighted. -
New aged care regulatory model – Questions and answers – Webinar
The new aged care regulatory model comes into effect with the new Aged Care Act from 1 November 2025. This webinar was an opportunity for providers to engage directly with the department to understand how the new regulatory model works , via a Q&A session with the panel. -
New aged care regulatory model: how it will work – Webinar
This webinar gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories.