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The new regulatory model – Guidance for NATSIFAC providers
This document provides guidance for NATSIFAC providers about the new regulatory model. -
The new regulatory model – Guidance for CHSP providers
This document provides guidance for Commonwealth Home Support Program (CHSP) providers about the new regulatory model. It includes updates that address the deferral of the new Aged Care Act to 1 November 2025. -
3:20Associated providers under the new Aged Care Act – New Regulatory Model
This video is about the associated providers. From the 1st of November 2025, third party providers and subcontractors will be known as associated providers. They will deliver services on behalf of a registered provider. -
0059:05New Regulatory Framework – Provider Obligations webinar – video
A video recording of the New Regulatory Framework – Provider Obligations webinar. -
New aged care regulatory model – provider obligations and rules – webinar slides
These are the presentation slides for the New aged care regulatory model – provider obligations and rules webinar on the 8th of May, 2025 -
2:52Provider registration and the new regulatory model under the new Aged Care Act
This video is about provider registration and the new regulatory model. It is the first video in a series that introduce key features of the regulatory model under the New Aged Care Act. The video series will help aged care providers prepare for the changes coming to aged care from 1 November 2025. -
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G. -
Government Provider Management System – User guide: Quality Indicators application
This user guide is for government-subsidised residential aged care providers. The user guide provides instructions to submit data and access reports using the Quality Indicators application in the Government Provider Management System. -
New Aged Care Act: A guide to digital changes for providers
The guide to digital changes for providers outlines the key digital changes that providers will experience in the lead up to the implementation of the new Act on 1 July 2025. It provides information to assist providers to anticipate and prepare for changes. -
GPMS Conceptual Data Model
The GPMS Conceptual Data Model describes the key entities and their relationships underpinning the changes under the new Aged Care Act. -
CDM Business Glossary
The business glossary provides a shared understanding of key business terms and concepts in the Conceptual Data Model (CDM) to support the changes as part of the new Aged Care Act. -
New Aged Care Act – A digital readiness checklist for providers
This checklist covers digital readiness activities for providers in the lead up to the implementation of the new Aged Care Act on 1 July 2025. The activities covered will help providers to achieve mission critical changes relating to digital readiness. -
57:59Commonwealth Home Support Programme 2025–27 extension and reforms update – webinar video
This webinar was for CHSP providers. It covered the 2025-27 extension and changes under the new Aged Care Act. -
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – February 2025
This update provides a summary of changes to the Aged Care Gateway and GPMS from 24 February 2025. -
New aged care regulatory model: how it will work – Webinar Q&As
This document outlines the department’s responses to questions asked by providers at the New aged care regulatory model: how it will work webinar, held on 14 November 2024. -
Government Provider Management System – User guide: Provider operations reporting
This user guide aims to support residential aged care and home care providers in completing and submitting their provider operations reporting requirements via the GPMS portal. -
Government Provider Management System – User guide: Provider finance and operations publication preview
This Government Provider Management System (GPMS) user guide supports providers to access and preview their finance and operations publication preview in GPMS. It helps users understand how their provider finances and operations data will be published on the My Aged Care website. -
Government Provider Management System (GPMS) – User guide: Approved provider notifications
This GPMS user guide supports approved providers to begin, generate and complete a digital notification form to meet their notification obligations with the Aged Care Quality and Safety Commission. -
Government Provider Management System – User guide: Care minutes targets
This Government Provider Management System (GPMS) user guide provides residential aged care providers with an overview of how to access the care minutes application, view current and upcoming care minutes targets, and view historical care minutes targets. -
Government Provider Management System – User guide: Reporting assessments
This Government Provider Management System (GPMS) user guide explains to residential aged care providers how to access the reporting assessment application, upload information and documents for care minutes and 24/7 registered nurse reporting assessments, and view on-site bookings. -
Government Provider Management System – Terms of use
This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health, Disability and Ageing. -
Government Provider Management System – User guide
This Government Provider Management System (GPMS) User Guide provides users with an overview of how to login to the GPMS portal and outlines how Organisation Administrators can add, edit and remove users. -
Business to Government (B2G) Developer Portal User Guide
This Business to Government (B2G) User Guide aims to support software vendors and their developers to interact with us and to assist aged care providers with procuring software to leverage the B2G capability. -
59:27:00New aged care regulatory model: how it will work – Video
This video is a recording of a webinar that gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories. -
Logging in to the Aged Care Systems
This guide gives assessors instructions on how to log into a number of Aged Care portals.