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National Aged Care Mandatory Quality Indicator Program Manual 4.0 – Part B
This manual is for government-subsidised residential aged care providers. Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators. -
National Aged Care Mandatory Quality Indicator Program Manual 4.0 – Part A
The QI Program Manual 4.0 outlines definitions of each quality indicator and provides information on how to collect and submit quality indicator data. -
QI Program quick reference guide – restrictive practices
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on restrictive practices for the QI Program. -
QI Program Module 15 – Lifestyle Officer
This interactive module is for government-subsidised residential aged care providers. -
QI Program Module 13 – Enrolled Nursing
This interactive module is for government-subsidised residential aged care providers. -
QI Program Module 14 – Allied Health
This interactive module is for government-subsidised residential aged care providers. -
Expanding the National Aged Care Mandatory Quality Indicator Program – Staffing QIs Final Report
This report presents findings from the development, consultation and pilot of staffing quality indicators for enrolled nursing, allied health and lifestyle officers. -
File upload template – 14 quality indicators – Not for use before 1 April 2025
Providers can use this draft template to discuss system updates with software vendors or to prepare their systems for the introduction of 3 staffing indicators. Do not use for data collection or reporting until 1 April 2025. -
59:20
Introduction of 3 new staffing quality indicators – Webinar recording
This webinar recording gave residential aged care providers and aged care workers an understanding of upcoming changes to the National Aged Care Mandatory Quality Indicator Program (QI Program). -
Data recording template – 14 quality indicators – Not for use before 1 April 2025
Providers can use this draft template to discuss system updates with software vendors or to prepare their systems for the introduction of 3 staffing indicators. Do not use for data collection or reporting until 1 April 2025. -
Fact sheet for older people and their families
This fact sheet is for government-subsidised residential aged care providers. Covering the definitions for each quality indicator and describes how the QI Program is relevant to them. -
Fact Sheet for GPs and allied health professionals – QI Program
This fact sheet is for government-subsidised residential aged care providers. Covering the definitions for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for board directors and senior executives
This fact sheet is for government-subsidised residential aged care providers. Covering the definitions for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for clinical care teams – QI Program
This information sheet is for government-subsidised residential aged care providers. Covering the definitions for each quality indicator and describes how the QI Program is relevant to them. -
QI Program quick reference guide – Falls and major injury
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on falls and major injury for the QI Program. -
Establishment of a National Aged Care Mandatory Quality Indicator Program for in-home aged care services – Consultation paper
This document provides information about the public consultation that is now open on new in-home care quality indicators for the National Aged Care Mandatory Quality Indicator Program. -
Establishment of a National Aged Care Mandatory Quality Indicator Program for in-home aged care services – Consultation survey
This survey aims to get feedback from stakeholders on the key issues that need to be considered when establishing new in-home care quality indicators for the National Aged Care Mandatory Quality Indicator Program. -
Expansion of the National Aged Care Mandatory Quality Indicator Program consultation paper
This document provides information about the public consultation that is now open on 3 new staffing quality indicators for the National Aged Care Mandatory Quality Indicator Program. -
QI Program file upload template
This file upload template is for government-subsidised residential aged care providers to upload QI Program data through the provider portal for multiple services. This template can also be used by a commercial benchmarking company to submit QI Program data on behalf of their clients. -
National Aged Care Mandatory Quality Indicator Program Manual 3.0 and 4.0 – Part A
The QI Program Manual 3.0 and 4.0 – Part A outline definitions of each quality indicator and provides information on how to collect and submit quality indicator data. Version 4.0 is that
from 1 April 2025. -
QI Reporting via GPMS - Additional guidance
An FAQ style document that provides additional guidance to Residential Aged Care providers to assist with reporting QI data via the new GPMS - QI application. -
QI Program data recording templates
This data recording template is for government-subsidised residential aged care providers to record QI Program data for a single service. This template calculates and summarises data for each quality indicator for submission through the My Aged Care provider portal. -
National Aged Care Mandatory Quality Indicator Program Manual 3.0 and 4.0 – Part B
This manual is for government-subsidised residential aged care providers. Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators. -
QI Program reports and publications
These reports examine evidence-based indicators used in aged care across several countries, and outline the extensive work carried out in the development of the new and updated National Aged Care Mandatory Quality Indicator Program. -
QI Program Module 10 – Workforce
This interactive module is for government-subsidised residential aged care providers. It focuses on hospitalisation of care recipients.