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NRAS Complexity Review Update - Completion of Phase 4 consultation
The targeted consultation phase of the Review has now concluded. The Final Report is now being drafted and is expected to be delivered to Health Ministers in July 2025 -
Independent review of complexity in the National Registration and Accreditation Scheme – Project Phases
This diagram outlines the 4 project phases of the Independent Review of Complexity in the National Registration and Accreditation Scheme. Phase 1 commenced in May 2024 with phase 4 to conclude in June 2025. A final Review report is due to Health Ministers in July 2025. -
Consultation Paper 2: Consultation Outcomes and Reform Directions
This Consultation Paper presents a granular exploration of the purpose, nature, and features of a suite of potential reforms, with tangible actions that could be taken to progress those proposed. -
NRAS Complexity review update – Release of Consultation Paper 2
Consultation Paper 2 follows an open public submissions process and wide-reaching consultation conducted during September – November 2024. -
Residents’ Experience Survey – Easy Read guide for older people in residential aged care
This Easy Read booklet provides aged care residents information about the Residents' Experience Survey. -
Update – Extended timeframe for release of Consultation Paper 2
This update provides information on the progress of Consultation Paper 2 and upcoming engagements with stakeholders. -
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Residents’ Experience Survey: A guide for older people in residential aged care
This video explains the purpose of the Residents’ Experience Survey, how it works and what to expect if you are asked to participate. The Residents’ Experience Survey is a chance for aged care residents to share their thoughts on the care they receive at their home. -
Health Ministers announce National Board appointments
Health Ministers are very pleased to announce new appointments and reappointments of Chairs, practitioner members and community members to fill vacancies arising across 13 National Boards regulating health professions under the National Registration and Accreditation Scheme (the National Scheme) -
NRAS Complexity Review Update – Completion of phase 3
The Review Team has appreciated the input and feedback on Consultation Paper 1, received in written submissions and through the policy design forums that have been held nationwide. -
Consumer Experience Interview questions – 2022
This publication is the list of questions each participating resident was asked during 2022 Consumer Experience Interviews. -
Residents’ Experience Survey – participant privacy notice
This privacy notice explains who collects information and what happens to it as part of the Residents' Experience Survey. -
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Residents' Experience Survey questions – 2023 onwards
This publication is the list of questions each participating resident is asked during the Residents’ Experience Survey. -
Consultation Paper 1: Review of complexity in the National Registration and Accreditation Scheme
This Consultation Paper presents evidence collected to date. It identifies the themes that have emerged, the associated issues and challenges, and the potential reform directions. -
Residents' Experience Survey – Communication toolkit
An information toolkit designed to support both provider and consumer peak bodies in their communications with their members on the positive findings from the 2022 and 2023 rounds of the Residents’ Experience Survey. -
Residents' Experience Survey – What we heard in 2022 and 2023
This document summarises the key findings across 2 years of data, and identifies a number of positive changes in the residential aged care experience from 2022 and 2023. -
Residents' Experience Survey 2022 and 2023 – Summary fact sheet
This fact sheet summarises the key findings of the Residents' Experience Survey across 2 years of data, and identifies a number of positive changes in the residential aged care experience from 2022 and 2023. -
NRAS Complexity Review update – 18 June 2024
Sue Dawson outlines next steps in the review process and seeks stakeholder advice on how their jurisdiction would prefer to participate and connect throughout the review. -
NRAS Complexity Review updates
This collection contains open letters to stakeholders, updates to proposed consultation forums and progress of the 4 phases for the Independent Review of Complexity in the National Registration and Accreditation Scheme (NRAS). -
Independent review of complexity in the National Registration and Accreditation Scheme – Terms of Reference
These terms of reference outline the scope of the independent review into the complexity of the National Registration and Accreditation Scheme. -
Residents’ Experience Survey – A guide for providers
This guide provides residential aged care providers and staff information about how to participate in the annual Residents' Experience Survey. -
Residents’ Experience Survey – A guide for older people in residential aged care
This booklet provides aged care residents information about the Residents' Experience Survey. -
Residents’ Experience Survey – Poster
This poster explains the steps that will take place at a residential aged care home on the day of the Residents' Experience Survey. -
2023 Residents’ Experience Surveys
All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar will provide information about what has changed in the program since 2022 and how the surveys will be conducted.