Introduction of 3 new staffing quality indicators – Webinar

The webinar is for residential aged care providers and aged care workers to understand upcoming changes to the National Aged Care Mandatory Quality Indicator Program (QI Program). It will cover 3 new staffing quality indicators focused on enrolled nursing, allied health, and lifestyle officers.

Audience:
General public
Webinar date:
to

Presenters

  • Chair: Ingrid Leonard, Assistant Secretary, Choice and Transparency Branch, Quality and Assurance Division, Department of Health and Aged Care
  • Presenter: Victoria Angel, Director, Quality Indicator Section, Choice and Transparency Branch, Department of Health and Aged Care
  • Presenter: Tim O’Mahony, Senior Director, Intelligence and Analysis, Aged Care Quality and Safety Commission
  • Presenter: Lori-Anne Sharp, Federal Assistant Secretary, Australian Nursing and Midwifery Federation

About the webinar

Quality indicators measure and monitor critical areas of care that can affect the health and wellbeing of aged care home residents.

The National Aged Care Mandatory Quality Indicator Program (QI Program) for residential aged care is expanding to include 3 new staffing indicators. The new staffing indicators focus on:

  • enrolled nursing
  • allied health
  • lifestyle officers.

Aged care providers will need to:

  • collect data on the 3 new staffing quality indicators from 1 April 2025
  • report data on the 3 new staffing indicators by 21 July 2025. 

The webinar will cover:

  • the 3 new staffing quality indicators
  • what data you will need to collect and report
  • when you will start collecting and reporting this data 
  • how we will help you prepare for this change
  • why quality indicators matter
  • how the staffing quality indicators will recognise the contribution of the aged care workforce
  • how the staffing quality indicators will assist providers with quality improvement.

There will also be time for questions and answers. You can submit questions before or during the webinar.

We will publish a recording of the webinar.

More information

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