Star Ratings ‘how to’ for Residential Aged Care

A Star Ratings ‘how to’ mini video has been developed to support older Australians and their representatives to understand and utilise Star Ratings.

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Star Ratings will soon be available for all residential aged care homes, to help you make an informed choice about an aged care home that's right for you.

Star Ratings provide simple information to help you compare the quality of different aged care homes.

Aged care homes will receive an Overall Star Rating and a rating for against four sub-categories.

Residents’ Experience:

Residents are asked a series of questions about their experience at their aged care home. Questions include: “Do you get the care you need?” and “Do you like the food here?”

Compliance:

Compliance looks at whether the aged care home is meeting its obligations to provide safe, quality care and services.

Staffing:

Staffing measures the amount of care from a registered nurse, enrolled nurse or personal care worker to residents in the home

Five Quality Measures:

This looks at instances of falls, pressure injuries, unplanned weight loss, the use of physical restraint and medications.

You can find Star Ratings on the My Aged Care website.

Click on the ‘Find a provider’ tool.

Choose the location, services and other preferences you require.

Compare aged care home based on their Star Ratings.

When choosing an aged care home, consider:

  • Services: Finding an aged care home that meets your needs,
  • Quality: Making sure you receive good care,
  • and Cost: Determining what you need to pay.

More information can be found on the My Aged Care website.

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