My protections – Aged Care Quality Standards

This video explains how Aged Care Quality Standards have been strengthened to support older people to make decisions about their care plans, have their choices respected, and how they should feel safe and comfortable where they live.

01:23

The new Aged Care Act includes rights and strengthened Quality Standards my provider must understand. This is because when they provide my aged care services, I am the centre of my aged care.

I feel safe where I live. I get the care and support I want. I can come and go as I please.

My aged care home is nice and clean. I feel comfortable here.

I know if there's an emergency or risks to my health, the aged care workers will help me.

I get the care that is right for me. Aged care workers talk to me about what aged care services I want and how I want them delivered. This includes respecting my wishes, even if this involves me taking a level of risk.

I know what medicines I need to take, and workers are available to help me. And I know what activities I can do to keep moving.

I am at the centre of creating my care plan and making decisions.

I feel safe and supported where I live.

See My Aged Care to understand your rights and what good care looks like.

Video type:
Story
Publication date:

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.