Molly Carlile AM, Manager Victoria, Program of Experience in the Palliative Approach: Anyone who works in health or in the caring areas, they go into it because they want to help people.
Sometimes the biggest help can be about walking alongside them when there is no fix.
Text on screen: Free palliative care education and training is available for anyone who works in primary care.
Dr Caroline Phelan, Training Provider, End of Life Essentials (EOLE): Palliative and end of life care is what every single healthcare professional needs to know and needs to know how to do well.
It can be a really confronting area of clinical practice, but it is really important.
The training that's provided, which is free, is available to all healthcare professionals.
Associate Professor Kim Devery, Training Provider, End of Life Essentials (EOLE): It's really important that GPs nurses, allied health professionals are skilled in providing care, so no matter where those patients are, that quality end of life care is accessible.
It's a basic human right.
Molly Carlile AM, Manager Victoria, Program of Experience in the Palliative Approach: Sometimes it is the podiatrist or the OT or the physio that gets asked questions by people because they have an ongoing trust relationship.
We need to make sure that everyone has capacity to meet their needs.
Melissa Bruno, Nurse Consultant and Palliative Care Link Nurse Coordinator: Some of the skills that clinicians can actually develop is recognising dying, ethical and legal issues in palliative care. And then how can you have those conversations about what is important to them, how can we best look after them with the person really being at the centre of their care and their families as well.
Ben Sankey, Clinical Nurse Consultant: This is important care. It's care that not only is important for the person who's dying, but those that are left behind.
We want good deaths. We want positive bereavement legacies.
Dr Caroline Phelan, Training Provider, End of Life Essentials (EOLE): People say to me I'm a better clinician because I did this training. I feel more confident when I approach palliative care.
Gauri Godbole, Pharmacist: Pain might be inevitable, but suffering is optional.
I'm still learning to bring all those learnings into practice. It truly makes you feel that you may have made a difference at the end of life for that client.
Text on screen: A range of free courses and resources are available to anyone who works in primary care. Topics include psychosocial and spiritual issues, legal and ethical concerns, identifying and managing symptoms, communication skills and multidisciplinary care.
Text on screen: Free palliative care education and training is available to all primary care workers. Find out more at health.gov.au/palliative-care-education.