Publications

This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions for residential aged care services within the Service and Support Portal.

This guide explains how to enter and update service delivery information in the My Aged Care client record.

This guide explains how to search and view client record information in the My Aged Care Service and Support Portal.

This fact sheet explains the circumstances under which a service provider might request a Support Plan Review.

This form is for older Australians who want to apply for Australian Government-subsidised aged care, and for approved providers seeking approval for an emergency case.

This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.

This guide lists common keyboard shortcuts to make it easier for assessors to navigate the My Aged Care assessor portal.

This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

This guide explains to assessment delegates and clinical aged care needs assessors on how to enter all the details for older people to receive Home Care Packages in the My Aged Care assessor portal.

This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal.

This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal.

This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal.

This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal.

This guide explains how clinical aged care needs assessors and assessment delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal.

This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This guide helps Aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal.

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

In November 2023, we engaged Nous Consortium to undertake the National Review of First Nations Health Care in Prisons. This report presents evidence and recommendations for systemic reform to improve health care for First Nations people in places of detention and on release.

This Easy Read fact sheet explains how we're making it easier to get aged care services.

This communique is published following each meeting of the MBS Review Advisory Committee (MRAC). It summarises the meeting outcomes, progress on current reviews and advice about upcoming reviews.

Health Ministers met in Hobart today to discuss several health system reform priorities including the National Health Reform Agreement negotiations, health workforce reform, First Nations Health Care in Prisons, aged care, urgent care, and the current mpox outbreak.

This document provides feedback for unsuccessful applicants in the Aged Care Capital Assistance Program Residential-based Aged Care Services grant opportunity.

The National Dementia Action Plan 2024–2034 is Australia’s national dementia policy framework. It aims to improve the lives and care of people living with dementia, their carers and families over the next 10 years.