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My Aged Care Service and Support Portal user guide – Recording and updating client service delivery information
This guide explains how to enter and update service delivery information in the My Aged Care client record. -
My Aged Care – Service and support portal user guide – Tasks and notifications
This guide provides step-by-step instructions on how administrators and team leaders can manage and update task and notification preferences for their organisation in the My Aged Care Service and Support Portal. -
My Aged Care – Assessor Portal User Guide 1 – Registering and referring clients for assessments
This user guide is to assist aged care needs assessors in using the My Aged Care assessor portal or the Aged Care Assessor App to register clients and refer them for assessment. -
My Aged Care – Assessor Portal User Guide 2 – Registering support people and adding relationships
This guide explains to aged care needs assessors on how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 3 – Managing referrals for assessment and support plan reviews
This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals. -
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record
This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 6 – Completing an assessment
This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 7 – Completing a support plan and support plan review
This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal. -
Transition Care Program Guidelines
These guidelines provide general information about the Transition Care Program (TCP). -
Financial Report on the Australian Aged Care Sector 2024-25
A report on the financial performance of the Australian aged care sector for the 2024-25 financial year. It includes analysis of residential care, home care, and Commonwealth Home Support Program providers, and projections on future trends for the aged care sector. -
Data extract from the Financial Reports on the Australian Aged Care Sector – inclusive of 2024-25
This data extract provides all headline figures from all Financial Reports on the Australian Aged Care Sector (FRAACS) inclusive of the 2024-25 financial year. This extract will be updated annually in line with each new FRAACS publication. -
What is bulk billing and how can you get free health care?
This Easy Read fact sheet explains how bulk billing works and how Medicare can cover the cost of your next GP visit. -
Reasons to visit a Medicare UCC post 1 – Social tile
Social media image to support awareness of Medicare UCCs. -
Urgent care or routine care post 3 – Social tile
Social media images to support awareness of Medicare UCCs. -
Urgent care or routine care post 2 – Social tile
Social media images to support awareness of Medicare UCCs. -
RSV can be serious for newborns – social media tile
Social media tile about the seriousness of RSV for babies. -
Protect your babies from birth – social media tile
Social media tile about maternal RSV vaccination available from 28 weeks of pregnancy. -
RSV vaccination is safe and effective – social media tile
Social media tile about the safety and efficacy of the maternal RSV vaccine. -
Reasons to visit a Medicare UCC post 3 – Social tile
Social media image to support awareness of Medicare UCCs. -
Open public holidays – Social tile
Social media image to support awareness of Medicare UCCs. -
Reasons to visit a Medicare UCC post 2 – Social tile
Social media image to support awareness of Medicare UCCs. -
Reasons to visit a Medicare UCC post 4 – Social tile
Social media image to support awareness of Medicare UCCs. -
Urgent care or routine care post 1 – Social tile
Social media image to support awareness of Medicare UCCs. -
How to get aged care services
This visual storyboard helps people understand the aged care assessment process with Aboriginal and Torres Strait Islander assessment organisations. -
Maternal RSV case study – Eliza and Shannon
Eliza and Shannon share their experience with RSV and getting maternal vaccinations to protect their baby from birth.