Publications

This policy outlines the notifications that an older person and their registered supporters may receive when the System Governor makes a decision relating to the regulation of a supporter under the Aged Care Act 2024. This includes registration, suspension and cancellation of a supporter.

This policy outlines the duties of registered supporters under the Aged Care Act 2024 and possible consequences for non-compliance with these duties.

This is a glossary of key terms used in the registered supporter policy library.

If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.

This document provides answers to frequently asked question about the registered supporter role under the Act.

Frequently asked questions about conflicts of interest for older people and people supporting them in the registered supporter context.

This certification statement, signed by Secretary Blair Comley on 17 April 2026, certifies that the Childhood immunisation campaign complies with relevant guidelines and policies.

This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).

Information from the first Audiology Regulation Reference Group (ARRG) meeting held on 31 March 2026.

This factsheet provides information for adults aged 65 and over about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This guide includes information about how to log in to BRoSS and how to accept your firm offer place.

This guide includes information about the features and layout of the BRoSS portal.

This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant.

This document provides guidance on submitting a request for an allocation of MPSP places from the 2025-26 round and related processes.

A request by registered provider for an allocation of MPSP residential places under the 2025-26 allocations round must be submitted using this form.

Signed by the Minister for Aged Care, the Hon Sam Rae MP, this Determination indicates the number of Multi-Purpose Service Program residential aged care places available in 2025–26.

Signed by the Minister for Aged Care, the Hon Sam Rae MP, this Determination indicates the number of Multi-Purpose Service Program residential aged care places available in 2026–27.

This policy outlines the legal framework for registered supporters and explores the broader concept of supported decision-making in aged care.

This policy outlines the process to make a request to register a supporter under the Act. This policy also includes information that should be considered before or during making a registration application.

A user guide on accepting your bonded offer.

This is a copy of the slides that were presented at the webinar for consumers on 22 April 2026.

This fact sheet provides information for Aboriginal and Torres Strait Islander people about free winter vaccinations.

This factsheet provides information for adults aged 65 and over about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This poster outlines the rights and responsibilities of Hearing Services Program clients. Hearing services providers should display this poster in the waiting area of each site.

This document outlines how the Hearing Services Program acknowledges, investigates and resolves complaints.