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My Aged Care Assessment Consent Form
This form is to be used by assessors where system access is not available or appropriate for the aged care assessment setting at the triage, assessment and/or referral for services consent stages. -
Assistive Technology over $15,000
This form is for people applying to access assistive technology over $15 000. -
Service and Support Portal user guide – Serious incident response scheme: Residential aged care services (SIRS) portal
This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions within the Service and Support Portal. -
Palliative care status form
Registered providers must complete and submit the most recent version of this form each time you request AN-ACC Class 1 status for a care recipient. -
Government Provider Management System – Terms of use
This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health, Disability and Ageing. -
Frequently asked questions for potential volunteers in aged care
A fact sheet of frequently asked questions commonly asked by people interested in aged care volunteering. -
Engaging volunteers in aged care – Guidance handbook for aged care providers
The aim of this booklet is to guide providers through the considerations involved in volunteer engagement. Topics covered include the legislative environment, checklists to prepare for volunteer engagement, designing volunteer roles, recruitment and retention and some frequently asked questions. -
Managing volunteers in aged care – Guidance handbook for volunteer managers
This handbook provides guidance for aged care volunteer managers for volunteer engagement and management processes including recruitment, onboarding, retention, administration and further training and information. Aged care providers can also use this resource to support their volunteer managers. -
Volunteers in aged care training and resource kit – For volunteers and volunteer managers
This toolkit connects volunteers, volunteer managers, and aged care providers to free, publicly available training and information on a range of topics. It does not replace or replicate any current provider training; it is aimed at complementing any existing training available for volunteers. -
Logging in to the Aged Care Systems
This guide gives assessors instructions on how to log into a number of Aged Care portals. -
Support at Home program – participant contributions
This fact sheet provides an overview of participant contributions under Support at Home. This includes an explanation of contribution rates, the lifetime cap, the ‘no worse off principle’, and financial hardship support. -
Hardship assistance for aged care – Fact sheet
This fact sheet provides information about accessing assistance to pay for aged care fees. -
First Nations maternal vaccinations fact sheet
This fact sheet provides information for Aboriginal and Torres Strait Islander women about free vaccines during pregnancy. -
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act. -
Medicare Bulk Billing Practice signage for Bulk Billing Practice Incentive Program
Practices participating in the Bulk Billing Practice Incentive Program (BBPIP) must display Medicare Bulk Billing Practice signage. Preview Medicare Bulk Billing Practice signage for BBPIP and optional information for patients about eligible services. -
NDIS Reform Advisory Committee Meeting Summary – 31 October 2025
This meeting summary is for the NDIS Reform Advisory Committee meeting held on 31 October 2025. -
Bulk Billing Incentives Calculator: user guide for practice managers and GPs
This user guide for practice managers and GPs includes step-by-step instructions to support use of the Bulk Billing Incentives Calculator. -
Quarterly Financial Snapshot of the aged care sector – Quarter 4 2024-25 –1 April-to-30 June-2025
This snapshot provides analysis of the financial performance of the Australian aged care sector for quarter 4 of 2024-25 (1 April to 30 June 2025).
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CHSP services: caring for older people in heatwaves
CHSP providers should assess risks, update care plans, and support older people before, during, and after heatwaves. Key actions include checking cooling, hydration, nutrition, monitoring health, and reviewing emergency plans. -
My Aged Care – Application for Emergency Residential Care or Residential Respite Care Form
This form is for approved providers who want to apply for residential care or residential respite care. -
Schedule of Subsidies and Supplements for Aged Care (Before 1 November 2025)
View the schedules of subsidies and supplements for government-funded aged care under the Aged Care Act 1997. This includes daily rates for residential, flexible and home care until 31 October 2025. -
National Aged Care Quality Indicator Program Manual – Part B
QI Program Manual – Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators. -
National Aged Care Quality Indicator Program Manual – Part A
The QI Program Manual outlines definitions for each quality indicator and provides information on how to collect and submit quality indicator data. -
Better Access Cessation of the additional 10 sessions
This fact sheet advises that the additional 10 individual MBS mental health treatment services temporarily introduced during COVID-19 ceased on 31 December 2022 and unused services cannot be used after this date. -
It’s the check up, before the hook up – Beforeplay Poster 1
Beforeplay campaign poster that encourages Australians to stay on top of their sexual health by using protection and booking an STI test today.