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Registered supporters in aged care brochureThis brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.
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Complaints and Reviews of Decisions policyThis policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.
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Information Sharing policyThis policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).
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Complaints form about registered supportersIf you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.
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National Consistent Payments Framework (NCP) fact sheet – 2026The framework provides information on a range of targeted financial payments to supervisors, training practices, and registrars commencing from Semester 1 2026.
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National Consistent Payments Guidelines – 2026The guidelines will assist all AGPT participants, including supervisors, practices and registrars, to understand the eligibility criteria, the process of determining and delivering the basic support payments, and the process of accessing the flexible payment pool.
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National Consistent Payments Framework – 2026From Semester 1 2026, the National Consistent Payments (NCP) framework will provide support payments to supervisors, practices and registrars on the Australian General Practice Training (AGPT) program.
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List of declared hospitalsThe Minister for Health and Aged Care must declare a facility to be a hospital under section 121–5(6) of the Private Health Insurance Act 2007. View the current list of declared hospitals.
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Own It stakeholder communication toolkitThis toolkit provides information and communication materials from the national Own It campaign.
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National Notifiable Diseases Surveillance System (NNDSS) fortnightly reports – 15 September 2025 to 28 September 2025This report and accompanying table provide a fortnightly summary on notifications of Australia's nationally notifiable diseases for 15 September 2025 to 28 September 2025.
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National Notifiable Diseases Surveillance System (NNDSS) fortnightly reports – 1 September 2025 to 14 September 2025This report and accompanying table provide a fortnightly summary on notifications of Australia's nationally notifiable diseases for 1 September 2025 to 14 September 2025.
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National Notifiable Diseases Surveillance System (NNDSS) fortnightly reports – 29 September 2025 to 12 October 2025This report and accompanying table provide a fortnightly summary on notifications of Australia's nationally notifiable diseases for 29 September 2025 to 12 October 2025.
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Aged care surge workforce support – Frequently asked questionsWe provide temporary surge workforce support to eligible aged care homes impacted by COVID-19. Surge workers can be quickly placed when all other avenues for staffing have been exhausted. These FAQs provide detail on eligibility and access requirements for the surge workforce.
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Support at Home: Guidance for providers on service agreementsThis document provides guidance to providers of in-home aged care about service agreements under the Support at Home program.
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Support at Home: Key messaging for older people on service agreementsThis resource provides key messages that may assist older people in understanding service agreement requirements.
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NDIS Commission Statement of IntentNDIS Commission Statement of Intent replying to the Ministerial Statement of Expectations
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Places to people: Fact sheet – How residential aged care providers can prepare for success in a competitive marketThis fact sheet provides guidance to help residential aged care providers succeed in a competitive market.
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Places to people: Fact sheet for older peopleWe are making changes to residential aged care so senior Australians will have more choice. Find out about the changes and what they mean for you.
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National vaccine storage guidelines ‘Strive for 5’ – Vaccine fridge temperature chart posterNational Vaccine Storage Guidelines 'Strive for 5' chart for keeping track of vaccine fridge temperatures.
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Guide – how to report offline beds in residential aged careThis guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
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Places to people – Fact sheet for providersWe are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
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Transition Care Program – New Aged Care Act 2024 implementation – Assessment and client careThese FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.
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Transition Care Program – New Aged Care Act 2024 implementation FAQsThese FAQs are designed to provide targeted, practical clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on how implementation of the new Aged Care Act 2024 (the Act) on 1 November 2025 impacts program elements.
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Transition Care Program – Full list of approved service typesThis factsheet contains the full list of service types approved for delivery under the Transition Care Program (TCP).
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Transition Care Program Guidelines – November 2025These guidelines provide general information about the Transition Care Program (TCP).