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Registered supporters in aged care brochure
This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them. -
Complaints and Reviews of Decisions policy
This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024. -
Information Sharing policy
This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s). -
Complaints form about registered supporters
If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter. -
Fact sheet for GPs and allied health professionals – QI Program
This fact sheet is for Australian Government-funded residential aged care . It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for clinical care teams – QI Program
This information sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for older people and their families
This fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for board directors and senior executives
This fact sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
QI Program quick reference guide – Allied health recommended services received
This guide is for residential aged care providers. It helps you understand and meet your obligations to collect and report data on recommended allied health services received for the QI Program. -
QI Program quick reference guide – Allied health care minutes
This guide is for residential aged care providers. It helps you understand and meet your obligations to collect and report data on allied health care minutes for the QI Program. -
QI Program quick reference guide – Activities of daily living
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on activities of daily living for the QI Program. -
QI Program quick reference guide – Consumer experience
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on consumer experience for the QI Program. -
QI Program quick reference guide – Enrolled nursing
This guide is for residential aged care providers. It helps you understand and meet your obligations to collect and report data on enrolled nursing for the QI Program. -
National Aged Care Quality Indicator Program FAQs
This document is for registered providers of approved residential care homes (providers). The document details a range of frequently asked questions and answers to support providers to understand and meet the requirements of the QI Program. -
Government Provider Management System – User guide: Quality Indicators application
This user guide is for government-subsidised residential aged care providers. The user guide provides instructions to submit data and access reports using the Quality Indicators application in the Government Provider Management System. -
QI Program quick reference guide – Medication management – Antipsychotics
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on medication management – antipsychotics for the QI Program. -
QI Program quick reference guide – Medication management – Polypharmacy
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on medication management – polypharmacy for the QI Program. -
QI Program quick reference guide – Falls and major injury
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on falls and major injury for the QI Program. -
QI Program quick reference guide – Restrictive practices
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on restrictive practices for the QI Program. -
QI Program quick reference guide – Lifestyle officers
This guide is for residential aged care providers. It helps you understand and meet your obligations to collect and report data on lifestyle officers for the QI Program. -
QI Program quick reference guide – Hospitalisation
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on hospitalisation for the QI Program. -
QI Program quick reference guide – Quality of life
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on quality of life for the QI Program. -
QI Program quick reference guide – Incontinence care
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on incontinence care for the QI Program. -
QI Program quick reference guide – Pressure injuries
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on pressure injuries for the QI Program. -
QI Program quick reference guide – Unplanned weight loss
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on unplanned weight loss for the QI Program.