Private patients’ hospital charter

This agreement outlines what you can expect when being treated as a private patient in a hospital. It covers:

• information you can expect from your doctor
• what you should know about the cost of your treatment
• your right to a second opinion
• visiting arrangements
• access to your medical records, their accuracy and confidentiality
• how you can expect to be treated by hospital staff and how you should treat them
• the care and support provided by nurses and other health professionals
• your participation in decisions about your care
• long term hospital stays
• making comments or complaints