Cover image for Private patients’ hospital charter


Private patients’ hospital charter

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Publication date: 
17 February 2019
Publication type: 
Intended audience: 
General public

This agreement outlines what you can expect when being treated as a private patient in a hospital. It covers:

  • information you can expect from your doctor
  • what you should know about the cost of your treatment
  • your right to a second opinion
  • visiting arrangements
  • access to your medical records, their accuracy and confidentiality
  • how you can expect to be treated by hospital staff and how you should treat them
  • the care and support provided by nurses and other health professionals
  • your participation in decisions about your care
  • long term hospital stays
  • making comments or complaints