Publications

Primary Health Network (PHN) Program complaints policy

The policy describes how complaints about the PHN program are handled. Complaints are treated seriously, promptly and fairly.

This policy covers:

  • Complaint definition and scope
  • How to lodge a complaint
  • How we handle complaints
  • Guiding principles

About this resource

Publication date:
Publication type:
Procedure
Language:
English
Part of a collection:
Primary Health Networks (PHN) collection of administrative and guidance documents
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