Downloads
Primary Health Network (PHN) Program complaints policy
We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.
Publication date:
Date last updated:
Publication type:
Procedure
Language:
English
Description:
This policy covers:
- lodging a complaint
- how we handle complaints
- guiding principles
- how we assess and review complaints
- how we use complaints to drive continuous improvement.
Part of a collection: