Home Care Packages Program Assurance Review No. 1 – Indirect and care management charges – Public Summary Report

This report outlines findings from the first review of the Home Care Packages Program. It identifies opportunities to improve program guidance, provides examples of better practice and shows how a care recipient can assess value for money between providers.

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Home Care Packages Program Assurance Review No. 1 – Indirect and care management charges – Public Summary Report

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Publication date:
Date last updated:
Publication type:
Report
Audience:
General public
Language:
English
Description:

The review looked at:

  • what providers are charging
  • why
  • whether their approach is consistent with relevant HCP Program requirements
  • whether providers are consistently applying their pricing methodology to variable charges.

The review found that many providers are doing, or intend to do, the right thing by care recipients and taxpayers. It also found a lot of variation across providers for indirect and care management charges.

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