Hearing Services Program complaints policy

This document outlines how the Hearing Services Program acknowledges, investigates and resolves complaints.

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Hearing Services Program complaints policy

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Publication date:
Date last updated:
Publication type:
Strategy or framework
Audience:
Health sector
Language:
English
Description:

This document includes:

  • introduction
  • complaints
  • best-practice principles
  • how we handle complaints
  • reconsideration of decisions
  • how we analyse complaints.

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