Recommendation 10.32 – Operational framework to guide worker screening

What has been achieved to date

All governments remain committed to working together to progress this recommendation.

Enhanced monitoring fields have been developed in the NDIS Worker Screening Database which supports more detailed information sharing relating to workers.

What the Disability Royal Commission said in the final report

The NDIS Quality and Safeguards Commission (NDIS Commission) should, in consultation with state and territory worker screening units, develop an operational framework to guide the efficient and effective provision of information to worker screening units to inform their assessments. In doing so, it should establish criteria to inform the provision of initial monitoring advice to screening bodies to promote consistency and help better inform initial screening actions. Such advice could include:

• date of the incident
• duration of alleged conduct (if applicable)
• description, nature and circumstances of the matter
• whether the police are involved (noting that the screening unit will only be alerted via the monitoring system at the point at which charges are laid)
• critical information relating to the available evidence (for example, an investigation report from an employer)
• relevant information relating to the NDIS Commission’s oversight of the matter (for example, whether the matter is open, closed, substantiated or not and whether further outcomes are pending).

Joint Government response July 2024

Refer to recommendation 10.31 for Joint Government Response.

More recommendations

View progress on other recommendations made by the Royal Commission.