Registered supporter resources

Our registered supporter resource collection includes more information on the role of the new registered supporter, the regulatory environment, and the responsibilities of key stakeholders. It contains policies, videos and other resources to support awareness of the registered supporter role.

Collection description

How to use this policy library

This policy library should be read in conjunction with the new Act and related rules, which take precedence over the policy library. The guidance provided throughout the policy library about registered supporters does not constitute legal advice.

The intended audience for this policy library includes older people and those that support them in their lives (including their registered supporters), appointed decision makers, carers, advocates, aged care assessors, aged care providers and workers and other interested persons.

We will update the policy library, periodically or as required. Please refer to the online version of the policies in the policy library located on our website to ensure you have the most recent version.

Feedback on the policy library is welcomed via email at SupportedDecisionMaking@health.gov.au.

We would like to acknowledge the Older Persons Advocacy Network including its Supported Decision-Making Working Group, Council on the Ageing Australia and the Aged Care Quality and Safety Commission for their contributions to the policy library and supporting resources. We thank these stakeholders for their expertise, insights and dedication to promoting the rights of older people to make and communicate their own decisions.

Policies

  • Registered Supporters policy

    This policy outlines the legal framework for registered supporters and explores the broader concept of supported decision-making in aged care.

  • Aged care providers policy

    This policy outlines the role, obligations, and expected practices of aged care providers and their workforce when engaging with registered supporters.

  • Conflicts of interest policy

    This policy outlines what a conflict of interest is, the types of conflicts of interest prospective or registered supporters may need to consider, and a registered supporter’s duty to declare, and avoid or manage, conflicts under the Act.

  • Duties policy

    This policy outlines the duties of registered supporters under the Act and possible consequences for non-compliance with these duties.

  • Registration policy

    This policy outlines the process to make a request to register a supporter under the Act. This policy also includes information that should be considered before or during making a registration application.

  • Registered supporters glossary

    This is a glossary of key terms used in the registered supporter policy library.

Videos

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    0:22

    Supported decision-making (short version)

    A key change under the new Aged Care Act is that you are empowered to make your own decisions. But if you want or need help making decisions, you can choose someone you trust to support you.

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    0:50

    Supported decision-making (full version)

    A key change under the new Aged Care Act is that you are empowered to make your own decisions. But if you want or need help making decisions, you can choose someone you trust to support you.

  • Image:
    5:25

    Choice and Control (full version)

    Under the new Aged Care Act, it will be it easier for you to make your own choices, control your care and get the information you need to do this.

We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.

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Audience:
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