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About the COVID-19 WhatsApp channel

The Australian Government's COVID-19 WhatsApp channel provides guidance and information on:

  • the latest news
  • case numbers
  • how to check your symptoms
  • how to stop the spread
  • support for yourself, your family and friends.

If you haven't used WhatsApp before

You need to install the WhatsApp Messenger app before you join the channel.

If you already have WhatsApp

Join the COVID-19 WhatsApp channel

You can also join our COVID-19 channel by messaging +61 400 253 787 through WhatsApp. You will receive a reply with instructions on what to do next. 


When you join the channel, the Department of Health will collect and use your phone number. They will not collect any other personal information.

You will be offered full privacy information when you join the channel.

Installing the WhatsApp Messenger app

WhatsApp is a free app that works on desktop and mobile devices. It uses available 4G, 3G, 2G, EDGE, or Wi-Fi connections (instead of your mobile plan’s voice minutes or text plan). You can make calls, send and receive messages, documents, photos, and videos. You can also use it to stay up to date via specific channels like our COVID-19 channel.