Star Ratings consultation and evaluation

Star Ratings consultation

From 18 November 2024 – 13 December 2024 we undertook consultations on proposed changes to Star Ratings to coincide with the commencement of the new Aged Care Act.

We sought sector feedback on changes to:

• the Compliance rating, related to the regulatory model
• the Staffing rating to incorporate legislated care minutes from 1 October 2025 and to potentially incorporate 24/7 registered nurse requirements
• findings from the Star Ratings evaluation.

Read more about the consultation findings.

Star Ratings evaluation

An evaluation of Star Ratings was completed in 2024. 

The evaluation sought views on:

• the awareness of Star Ratings among older people and their representatives
• how Star Ratings align with user priorities and needs
• how Star Ratings have improved care quality and outcomes
• possible modifications to Star Ratings to improve quality of care and better align with the expectations and needs of older people, their families and carers.

Read the Star Ratings evaluation summary report.

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