Resources
QI Program quick reference guide – Unplanned weight loss
Guideline
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on unplanned weight loss for the QI Program.
COVID-19 outbreaks in Australian residential aged care homes – 31 October 2025
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Changes to Star Ratings – Compliance rating fact sheet
Fact sheet
We are making changes to the way the Compliance rating for Star Ratings is calculated. This fact sheet explains how and when the changes will commence.
QI Program quick reference guide – Medication management – Polypharmacy
Guideline
This guide is for registered providers of approved residential care homes. It helps you understand and meet Your obligations to collect and report data on medication management – polypharmacy for the QI Program.
QI Program quick reference guide – Falls and major injury
Guideline
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on falls and major injury for the QI Program.
Star Ratings for residential aged care brochure
Brochure
This brochure presents an overview of how Star Ratings for residential aged care works.
QI Program quick reference guide – Medication management – Antipsychotics
Guideline
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on medication management – antipsychotics for the QI Program.
QI Program quick reference guide – Restrictive practices
Guideline
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on restrictive practices for the QI Program.
QI Program quick reference guide – Pressure injuries
Guideline
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on pressure injuries for the QI Program.
Places to people: Fact sheet – How residential aged care providers can prepare for success in a competitive market
Fact sheet
This fact sheet provides guidance to help residential aged care providers succeed in a competitive market.
Places to people: Fact sheet for older people
Fact sheet
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for you.
Places to people – Fact sheet for providers
Fact sheet
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Preparing for an emergency event – Residential aged care
Procedure
A checklist of activities to help aged care service delivery during emergency events. This list is for residential aged care providers.
COVID-19 vaccination information for residents of aged care homes
Fact sheet
Information for residents about COVID-19 vaccination, including how to get the vaccine, eligibility, consent, side effects and the type of vaccine used.
Base interest rate (BIR) and maximum permissible interest rate (MPIR) for residential aged care
Guideline
View the current and previous BIR and MPIR for residential aged care. Find out which rate to use to calculate accommodation payments and contributions and interest amounts.
COVID-19 outbreaks in Australian residential aged care homes – 24 October 2025
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Caring for older people in heatwaves – Residential aged care
Fact sheet
This checklist is for providers of residential aged care. It has what to do before and during a heatwave.
Higher everyday living fees in residential care homes
Brochure
This booklet provides information on the new higher everyday living services that residential care homes may offer from 1 November 2025.
Residential Care Service List and higher everyday living fee – Guidance for providers
Brochure
The information in this manual is intended as a general guide to providers on the policy intent of the Residential Care Service List and the Higher Everyday Living Fee (HELF).
Residential Care Service List
Brochure
This booklet provides information on the care and services that residential care homes are required to provide.
COVID-19 outbreaks in Australian residential aged care homes – 17 October 2025
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Service-level care minutes performance in residential aged care April to June 2025 (2024-25 Financial Year Quarter 4)
Dataset
This document provides information on service-level care minutes performance in residential aged care.
Residential aged care funding assessments dashboard
Infographic
This dashboard provides users with information on the progress of residential aged care funding assessments.
Higher Everyday Living Fee fact sheet
Fact sheet
This fact sheet explains the Higher Everyday Living Fee (HELF) that will be introduced on 1 November 2025. It includes useful information on the new fee and the transition from previous arrangements for both providers and consumers.
Influenza Vaccination Rates in Residential Aged Care – 10 October 2025
Dataset
This table provides influenza vaccination rates of aged care residents by facility across Australia using data from the Australian Immunisation Register.
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