Resources
Residential aged care homes and the Aged Care Volunteer Visitors Scheme (ACVVS)
This fact sheet outlines the benefits, roles and responsibilities of the Aged Care Volunteer Visitors Scheme (ACVVS) for residential aged care providers.
24/7 registered nurse obligation exemption application form
This form should be used by registered providers of eligible residential care homes to apply for an exemption from the 24/7 registered nurse requirement.
Palliative care status form
Registered providers must complete and submit the most recent version of this form each time you request AN-ACC Class 1 status for a care recipient.
Schedule of Subsidies and Supplements for Residential and Transition Care
The schedule lists the daily rates of subsidies and supplements for government-funded residential and transition care under the new Aged Care Act, effective 1 November 2025.
QI Program quick reference guide – Falls and major injury
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on falls and major injury for the QI Program.
Star Ratings fact sheet for residential aged care providers
This fact sheet outlines the Star Ratings system for residential aged care providers.
National Aged Care Quality Indicator Program Manual – Part A
The QI Program Manual outlines definitions for each quality indicator and provides information on how to collect and submit quality indicator data.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
COVID-19 outbreaks in Australian residential aged care homes – 31 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
QI Program quick reference guide – Unplanned weight loss
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on unplanned weight loss for the QI Program.
QI Program quick reference guide – Pressure injuries
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on pressure injuries for the QI Program.
Star Ratings for residential aged care brochure
This brochure presents an overview of how Star Ratings for residential aged care works.
National Aged Care Quality Indicator Program Manual – Part B
QI Program Manual – Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators.
QI Program quick reference guide – Restrictive practices
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on restrictive practices for the QI Program.
Changes to Star Ratings – Compliance rating fact sheet
We are making changes to the way the Compliance rating for Star Ratings is calculated. This fact sheet explains how and when the changes will commence.
QI Program quick reference guide – Medication management – Antipsychotics
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on medication management – antipsychotics for the QI Program.
QI Program quick reference guide – Medication management – Polypharmacy
This guide is for registered providers of approved residential care homes. It helps you understand and meet Your obligations to collect and report data on medication management – polypharmacy for the QI Program.
Places to people – Fact sheet for providers
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Places to people: Fact sheet for older people
We are making changes to residential aged care so senior Australians will have more choice. Find out about the changes and what they mean for you.
Guide – how to report offline beds in residential aged care
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
Places to people: Fact sheet – How residential aged care providers can prepare for success in a competitive market
This fact sheet provides guidance to help residential aged care providers succeed in a competitive market.
Base interest rate (BIR) and maximum permissible interest rate (MPIR) for residential aged care
View the current and previous BIR and MPIR for residential aged care. Find out which rate to use to calculate accommodation payments and contributions and interest amounts.
COVID-19 vaccination information for residents of aged care homes
Information for residents about COVID-19 vaccination, including how to get the vaccine, eligibility, consent, side effects and the type of vaccine used.
Electronic National Residential Medication Charts (eNRMC) – Transition to electronic prescribing and end of Transitional Agreement
This document provides an overview of the revised timeframes for eNRMC systems to achieve electronic prescribing conformance and for aged care services to transition.
Electronic National Residential Medication Charts (eNRMC) – Pharmacist fact sheet
The Department of Health, Disability and Ageing and the Australian Digital Health Agency are working with eNRMC software vendors to ensure electronic prescribing enabled eNRMC systems are available by 1 October 2025.
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