Resources
QI Program quick reference guide – Pressure injuries
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on pressure injuries for the QI Program.
QI Program quick reference guide – Falls and major injury
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on falls and major injury for the QI Program.
QI Program quick reference guide – Medication management – Polypharmacy
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on medication management – polypharmacy for the QI Program.
QI Program quick reference guide – Unplanned weight loss
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on unplanned weight loss for the QI Program.
QI Program quick reference guide – Restrictive practices
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on restrictive practices for the QI Program.
National Aged Care Quality Indicator Program Manual – Part B
QI Program Manual – Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators.
National Aged Care Quality Indicator Program Manual – Part A
The QI Program Manual outlines definitions for each quality indicator and provides information on how to collect and submit quality indicator data.
QI Program quick reference guide – Medication management – Antipsychotics
This quick reference guide provides information for approved providers of residential aged care to understand and meet their obligations to collect and report data on medication management – antipsychotics for the QI Program.
Guide – how to report offline beds in residential aged care
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
Places to people: Fact sheet for older people
We are making changes to residential aged care so senior Australians will have more choice. Find out about the changes and what they mean for you.
Places to people: Fact sheet – How residential aged care providers can prepare for success in a competitive market
This fact sheet provides guidance to help residential aged care providers succeed in a competitive market.
Places to people – Fact sheet for providers
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
COVID-19 outbreaks in Australian residential aged care homes – 24 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
Base interest rate (BIR) and maximum permissible interest rate (MPIR) for residential aged care
View the current and previous BIR and MPIR for residential aged care. Find out which rate to use to calculate accommodation payments and contributions and interest amounts.
Caring for older people in heatwaves – Residential aged care
This checklist is for providers of residential aged care. It has what to do before and during a heatwave.
Electronic National Residential Medication Chart (eNRMC) – Key dates for eNRMC electronic prescribing transition
The Department of Health, Disability and Ageing and the Australian Digital Health Agency have worked closely with software vendors over the past 3 years to develop electronic prescribing capabilities and enhanced safety features within eNRMC systems.
Electronic National Residential Medication Charts (eNRMC) – Transition to electronic prescribing and end of Transitional Agreement
This document provides an overview of the revised timeframes for eNRMC systems to achieve electronic prescribing conformance and for aged care services to transition.
Electronic National Residential Medication Charts (eNRMC) – Pharmacist fact sheet
The Department of Health, Disability and Ageing and the Australian Digital Health Agency are working with eNRMC software vendors to ensure electronic prescribing enabled eNRMC systems are available by 1 October 2025.
Preparing for an emergency event – Residential aged care
A checklist of activities to help aged care service delivery during emergency events. This list is for residential aged care providers.
Higher everyday living fees in residential care homes
This booklet provides information on the new higher everyday living services that residential care homes may offer from 1 November 2025.
Residential Care Service List
This booklet provides information on the care and services that residential care homes are required to provide.
Residential Care Service List and higher everyday living fee – Guidance for providers
The information in this manual is intended as a general guide to providers on the policy intent of the Residential Care Service List and the Higher Everyday Living Fee (HELF).
Service-level care minutes performance in residential aged care April to June 2025 (2024-25 Financial Year Quarter 4)
This document provides information on service-level care minutes performance in residential aged care.
COVID-19 outbreaks in Australian residential aged care homes – 17 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
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