Residential aged care resources

A list of resources – including guides, fact sheets and other publications – for residential aged care providers.

Resources

Poster – Gastroenteritis Kit for Aged Care

This poster has information on recognising and managing gastroenteritis (gastro). It includes a space to write the coordinator's name in the event of an outbreak.

An alternative funding model for residential aged care

The department engaged the University of Wollongong to develop options and recommendations to help inform the design of future residential aged care funding models.

Residential aged care COVID-19 webinar

A webinar for residential aged care providers and their staff, on COVID-19 preparedness and prevention. It will include discussion on: preparing for outbreaks, when an outbreak is suspected and confirmed; and declaring an outbreak over.

Residential aged care reforms

This webinar will focus on the aged care reforms that will improve care in residential settings and make sure it is sustainable.

Preparing your aged care service for winter – response

The department is hosting a series of webinars to help aged care providers to prepare for, respond to and recover from winter viruses such as influenza, as well as continuing to respond to the threat of COVID-19. This is the second in the series focusing on ‘response’.

2023 Residents’ Experience Surveys

All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar will provide information about what has changed in the program since 2022 and how the surveys will be conducted.

Residential aged care 24/7 registered nurse responsibility: reporting, supplement and other information

This webinar provides information to the residential aged care sector on the new 24/7 registered nurse responsibility.

Improving aged care homes through design

This webinar supported the aged care sector in understanding how to adopt the National Aged Care Design Principles and Guidelines. Attendees heard how the Principles and Guidelines can help create enabling and dementia-friendly environments to benefit both residents and staff.

Residential care fees and means testing – Webinar

This webinar gave aged care providers and older people, families and carers an overview of how residential care fees are changing under the Aged Care Act from 1 July 2025.

Webinar 2: Designing better aged care environments

This webinar is for people working in aged care and design. It provides an introduction to the series and an overview of the National Aged Care Design Principles and Guidelines. Hear about the impact of care environments on wellbeing and behaviour, as well as resident concerns.

Residential aged care financial reporting and care minutes funding update  – 1 May 2025

This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting. 

Webinar 1: Living Well in Care – A Conversation for Older People

This webinar is for older people and their families and carers. Discover what to look for when choosing an aged care home. Learn how to identify high quality environments that support independence and wellbeing.

Webinar 8: Transforming aged care homes

This webinar is for people working in aged care and design. It explores case studies and learnings on refurbishing existing homes and briefing for new builds. Learn how to plan and implement practical improvements.

Webinar 7: Designing culturally safe aged care

This webinar is for people working in aged care and design. Learn about a new complementary resource to the Principles and Guidelines, culturally safe design, and collaborating with community. Discover how to create culturally safe aged care homes for Aboriginal and Torres Strait Islander people.

Webinar 6: Connect with community – Aged care design principle 4

This webinar is for people working in aged care and design. Learn how environments can help older people maintain meaningful connections.

Webinar 5: Access the outdoors – Aged care design principle 3

This webinar is for people working in aged care and design. Learn about the importance of spending time outdoors for older people living in aged care.

Webinar 4: Cultivate a home  – Aged care design principle 2

This webinar is for people working in aged care and design. Learn about designing ‘households’ and spaces that feel homely and support privacy, control, and belonging.

Webinar 3: Enable the person – Aged care design principle 1

This webinar is for people working in aged care and design. Learn about enabling environments and how to assess an environment.
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