Resources
Webinar 6: Principle 4 – Connect with community – Webinar slides
These webinar slides are for people working in aged care and design. Learn how environments can help older people maintain meaningful connections.
Aged Care Act 2024 – Wait Times Report
This report presents median and average measures of the time elapsed between application through My Aged Care to commencement of aged care services for the 1 November 2025 – 31 March 2026 (Quarter 2 and Quarter 3 of 2025-26) reporting period.
Webinar 4: Cultivate a home – Questions and answers
This document provides answers to the questions raised during the Cultivate a home webinar held on 16 April 2026.
Principle 3 – Access the Outdoors: National Aged Care Design and Guidelines Webinar Series: Home Matters – Rethinking Aged Care Design
This webinar is for people working in aged care and design. Learn about the importance of spending time outdoors for older people living in aged care.
Independent Review of Residential Aged Care Accommodation Pricing
The document reviews aged care accommodation pricing, including government support, resident payments, and recent reforms to balance resident protection and provider sustainability.
QI Program file upload template
This template is for uploading QI Program data through the Government Provider Management System (GPMS) Registered Provider Portal for multiple homes at a time using the bulk upload functionality. Commercial benchmarking organisations can use them to submit QI Program data on behalf of clients.
Principle 2 – Cultivate a home
This webinar is for people working in aged care and design. Learn about designing ‘households’ and spaces that feel homely and support privacy, control and belonging.
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Reporting offline beds
Instructional video for residential aged care providers to report offline beds.
Webinar 3: Enable the person – Questions and answers
This document provides answers to the questions raised during the Enable the person webinar held on 31 March 2026.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
24/7 registered nurse obligation exemption application form
This form should be used by registered providers of eligible residential care homes to apply for an exemption from the 24/7 registered nurse requirement.
Webinar 2: Designing better aged care environments – Questions and answers
This document provides answers to the questions raised during the Designing better aged care environments webinar held on 12 March 2026.
Principle 1 – Enable the person: National Aged Care Design Principles and Guidelines
This webinar is for people working in aged care and design. Learn about enabling environments and how to assess an environment.
The Australian National Aged Care Classification (AN-ACC) funding guide
This guide provides information for registered providers of approved residential care homes on the AN-ACC funding model. It sets out how to receive AN-ACC subsidies, including relevant compliance requirements that may apply.
Care minutes supplement estimator
This estimator will help non-specialised homes in metropolitan areas estimate how much care minutes supplement they could receive based on care minutes performance.
Care Minutes Performance Statement – template
Residential aged care providers can use this template to prepare their Care Minutes Performance Statement. This will need to be externally audited before submitting it within the 2025–26 Aged Care Financial Report.
Guide – how to report offline beds in residential aged care
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
Places to people – Fact sheet for providers
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Places to people: Fact sheet for older people
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for you.
Webinar 1: Living well in care – A conversation for older people – Questions and answers
This document provides answers to the questions raised during the Living well in care – A conversation for older people webinar held on 26 February 2026.
Webinar 2: Designing better aged care environments
These slides are for the Designing better aged care environments webinar held on 12 March 2026.
Pricing risk assessments for residential aged care – fact sheet
This fact sheet outlines information on new pricing risk assessments for residential aged care providers.
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Introduction to pricing risk assessments
This video gives an overview of new pricing risk assessments for residential aged care providers.
Higher everyday living fees in residential care homes
This booklet provides information on the new higher everyday living services that residential care homes may offer from 1 November 2025.
Residential Care Service List
This booklet provides information on the care and services that residential care homes are required to provide.
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