Residential aged care resources

A list of resources – including guides, fact sheets and other publications – for residential aged care providers.

Resources

Webinar 7: Designing culturally safe aged care – Webinar slides

This webinar is for people working in aged care and design. Learn about a new complementary resource to the Principles and Guidelines, culturally safe design, and collaborating with community. Discover how to create culturally safe aged care homes for Aboriginal and Torres Strait Islander people.

Aged Care Act 2024 – Wait Times Report

This report presents median and average measures of the time elapsed between application through My Aged Care to commencement of aged care services for the 1 November 2025 – 31 March 2026 (Quarter 2 and Quarter 3 of 2025-26) reporting period.

QI Program file upload template

This template is for uploading QI Program data through the Government Provider Management System (GPMS) Registered Provider Portal for multiple homes at a time using the bulk upload functionality. Commercial benchmarking organisations can use them to submit QI Program data on behalf of clients.

Principle 2 – Cultivate a home 

This webinar is for people working in aged care and design. Learn about designing ‘households’ and spaces that feel homely and support privacy, control and belonging.
03:29

Reporting offline beds

Instructional video for residential aged care providers to report offline beds.

Home-level care minutes performance in residential aged care

This provides information on care minutes performance for residential care homes by financial years. From 1 April 2026, quarterly performance will be used to calculate the care minutes supplement for non-specialised metropolitan homes.

Care minutes supplement estimator

This estimator will help non-specialised homes in metropolitan areas estimate how much care minutes supplement they could receive based on care minutes performance.
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