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- Accommodation agreements for residential aged care
An accommodation agreement sets out a person’s residential aged care room fees, charges and payments. Learn how to discuss and create one with residents. - Combining and transferring residential aged care places
You can transfer allocated places between providers. Adjacent aged care homes can also combine services to save administration work and costs. - Daily accommodation payment (DAP) indexation
Daily accommodation payments (DAPs) will be indexed from 1 November 2025. Providers will index the payment they charge twice a year. This only applies to residents on the 1 November 2025 accommodation arrangements. - Exiting residents from residential aged care
A resident can exit an aged care home at any time. There are also instances when you can ask them to leave. - Extra services agreements
From 1 November 2025, providers can't enter into new additional or extra service fee agreements with residents. These will be replaced by the new optional higher everyday living fee. - Higher everyday living agreements
From 1 November 2025 providers can offer higher everyday living agreements. These will replace additional and extra service agreements. - Managing fees and accommodation costs
Collecting, reviewing and managing fees is part of managing a residential aged care home. If a resident entered care before 1 July 2014, there are different fee rules. - Managing fees
Agreeing, collecting and reviewing fees is part of managing a residential care home. Providers have responsibilities they must meet to properly manage fees. - Managing respite care
The Australian Government pays providers a subsidy for giving residential respite care. Providers have an allowance of respite days to use for respite care recipients. - Managing temporary leave
Residents are entitled to take leave from permanent residential aged care. Residents have unlimited hospital and transition care leave. They can also take leave for social reasons. - Moving residents between rooms
There are many reasons why a resident may need to move rooms. Find out what these are and what you need to do in this situation. - Notification of changes
There are times when you will need to notify someone of changes. For example, you need to let Services Australia know when a new resident enters your care, and when you discharge them. - Ongoing care discussions
Part of delivering quality care is having ongoing discussions with your residents. Ongoing discussions help you make sure you’re meeting your residents’ needs and goals. - Resident agreements
A resident agreement is a legally binding agreement between you and your resident. Find out how to prepare one and what needs to be included. - Reporting
All approved providers have annual reporting requirements. Residential aged care providers who held an accommodation bond or contribution have an extra report to do.
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