Learn about the program
Find out more about the National Aged Care Mandatory Quality Indicator Program.
How the program works
Understand the quality indicators and how aged care service providers collect and report on the indicators.
Program resources
Find resources about the QI Program and how to collect and submit quality indicator data.
My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help. Visit the My Aged Care website to find information about how to access aged care services. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest news
Latest news
Aged Care Alert – Nominate your service to pilot new quality indicators
Don’t miss the chance to help shape additional quality indicators for the National Aged Care Mandatory Quality Indicator Program (QI Program) by participating in the pilot.
Latest resources
Latest resources
QI Program file upload template
This file upload template is for government-subsidised residential aged care providers to upload QI Program data through the provider portal for multiple services at a time. This template can also be used by a commercial benchmarking company to submit QI Program data on behalf of their clients.
National Aged Care Mandatory Quality Indicator Program Manual 3.0–Part A
The QI Program Manual 3.0 – Part A outlines definitions of each quality indicator and provides information on how to collect and submit quality indicator data.
QI Reporting via GPMS - Additional guidance
An FAQ style document that provides additional guidance to Residential Aged Care providers to assist with reporting QI data via the new GPMS - QI application.
QI Program data recording templates
These data recording templates are for government-subsidised residential aged care providers to record QI Program data. These templates automatically calculate and summarise data for each quality indicator for submission through the My Aged Care provider portal.
Date last updated: