National Aged Care Mandatory Quality Indicator Program (QI Program)

The National Aged Care Mandatory Quality Indicator Program (QI Program) collects quality indicator data from residential aged care services quarterly. This data provides an evidence base that can be used to improve the quality of services provided to care recipients.

Learn about the program

Find out more about the National Aged Care Mandatory Quality Indicator Program.

How the program works

Understand the quality indicators and how aged care service providers collect and report on the indicators.

Program resources

Find resources about the QI Program and how to collect and submit quality indicator data.

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help. Visit the My Aged Care website to find information about how to access aged care services. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

Latest news

Latest news

Aged Care Alert – Nominate your service to pilot new quality indicators

Don’t miss the chance to help shape additional quality indicators for the National Aged Care Mandatory Quality Indicator Program (QI Program) by participating in the pilot.

Latest resources

Latest resources

QI Program file upload template

This file upload template is for government-subsidised residential aged care providers to upload QI Program data through the provider portal for multiple services at a time. This template can also be used by a commercial benchmarking company to submit QI Program data on behalf of their clients.

QI Program data recording templates

These data recording templates are for government-subsidised residential aged care providers to record QI Program data. These templates automatically calculate and summarise data for each quality indicator for submission through the My Aged Care provider portal.
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