Consultation for the QI Program

We consult when we review or plan to expand the National Aged Care Mandatory Quality Indicator Program (QI Program).

Consultation to develop the quality indicators

We have been consulting extensively with the sector and aged care experts to develop the quality indicators, including through:

  • an evidence-based literature review
  • national stakeholder consultations, both virtual and written
  • expert consultations
  • testing with providers and stakeholders
  • trials in aged care services.

New staffing quality indicators for residential aged care

We completed public consultation on 3 new staffing quality indicators for residential aged care in June 2024.

Almost 70 residential aged care providers took part in a 6-week pilot to test these indicators. 

The consultation and pilot showed overall support for quality indicators for nursing, allied health and lifestyle services. 

Read more about what we heard.

New quality indicators for in-home aged care

We completed consultation on suitable quality indicators for in-home aged care in July 2024. Thank you to everyone who contributed. 

We have engaged HealthConsult to run a 12-week pilot from early October 2024 to test the proposed quality indicators. 

Reviewing the QI Program

We’ve engaged Nous Group to review the 11 quality indicators. Nous is currently consulting with the aged care sector on the 11 quality indicators for residential aged care. 

Check the Aged Care Engagement Hub for updates on how you can be part of this review. 

Stay up to date

Check the Aged Care Engagement Hub for updates on what we have heard from consultations and pilots.

Contact

QI Program contact

Email the QI Program team for more information about the National Aged Care Mandatory Quality Indicator Program (QI Program).
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